Req ID: 138961 Remote Position: Yes Region: Asia Country: Japan State/Province: Tokyo City: - Summary This Advisor, Customer Business Unit Program Management, manages customer accounts, ensures on-time product deliveries and project schedules, and develops action plans for deviations.
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do
About the Role: Grade Level (for internal use):10 The Role: Customer Success Manager – Upstream, Tokyo The Role: This position serves and supports business growth and customer retention, specifically in customer success, ensuring that the customer receives maximum value and benefit
Responsibilities The Lark Japan Customer Success team is responsible for ensuring the success and satisfaction of Larks customers in Japan. The primary role is to assist customers of Lark Japan in maximizing the value they get from the platform and
Minimum qualifications: Bachelors degree in Computer Science, a related technical field, or equivalent practical experience. 6 years of experience planning infrastructure modernization as a technical consultant, technical pre-sales engineer, or enterprise architect. Experience in one of
Team Introduction CSMs are the trusted advisors for our customers to help build solutions to achieve business objectives, provide guidance on best practices with enablement, be the advocate for the customer, and help customers boost creativity and engagement with
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
At Moodys, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to
Menlo Security is the leader in Browser Security for human and agentic workforces. Our mission is to enable humans and agents to connect, communicate, and collaborate securely, without compromise. The Menlo Browser Security Platform protects organizations
Minimum qualifications: Bachelors degree in Computer Science, a related technical field, or equivalent practical experience. 6 years of experience in container-based application development, relevant to integration/deployment, developer operations, infrastructure as code, and architecting with cloud native
Join our Team Create lasting value for our customers Ericsson is looking for a Customer Operations Manager to lead our operational and commercial partnership with a leading Japanese communications service provider. The role is suited to a senior, data-
Minimum qualifications: Bachelors degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. 2 years of experience with conversational AI
Appierについて Appier（エイピア）は、AIネイティブのAgentic AI as a Service（AaaS）企業です。 2012年に「AIの民主化」をビジョンに設立され、「Turn AI into ROI（AIをROIに変える）」をミッションとして掲げています。現在はアジア太平洋地域、ヨーロッパ、アメリカを含む17拠点を展開し、東京証券取引所（証券コード：4180）に上場しています。 Appierは、AI Agentを活用し、企業のマーケティングDX・データ活用・顧客体験（CX）の変革を支援する次世代AIプラットフォームを提供しています。 提供ソリューション Appier AI Marketing Agent Platform Appierは、AI Agentを中心としたオールインワンのマーケティングプラットフォームを提供しています。 企業が保有する顧客データをAIが理解・分析し、マーケティング施策の企画から実行、最適化までをAI Agentが支援します。 データ基盤、予測AI、マーケティングオートメーション、マルチチャネルコミュニケーション、生成AIによるクリエイティブ制作までを一つのプラットフォームで提供し、お客様のマーケティングROI最大化を実現します。 AIQUA（アイコア） AI Agentを活用し、Web・アプリ・メール・LINE・Push通知など複数チャネルにおいて、一人ひとりに最適化された顧客体験を自動で実現するマーケティングオートメーションプラットフォームです。 BotBonnie（ボットボニー） LINEをはじめとするSNSやWebチャットを活用し、AI Agentによる顧客コミュニケーションを実現するマルチチャネルマーケティングソリューションです。 AIRIS（アイリス） AI Agentの意思決定を支えるPredictive Customer Data Platform（CDP）です。 顧客データを統合するだけでなく、AIによる予測分析を通じて顧客の将来行動やニーズを予測し、最適なマーケティング施策や顧客体験の実現を支援します。 AdCreative.ai（アドクリエイティブ・エーアイ）
*This is Disability Hiring position. It will be required to provide the Certification for Person with Disability at the interview process. *This is a fixed-term contractor position. This position is responsible for providing general back-office support
We are seeking a Customer Care Professional to handle inquiries related to our Business Cards for corporate customers. As a member of the Commercial Servicing Network and the voice of American Express, you will play a central role
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You
As an Enterprise Customer Success Manager, you will be responsible for driving the healthy adoption and positive experience of some of Datadog’s largest and most strategic customers. At Datadog, we place value in our office culture - the relationships
Minimum qualifications: Bachelors degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. Experience engaging with, and presenting to, technical stakeholders and executive leaders. Ability to communicate in
Minimum qualifications: Bachelors degree in Computer Science, a related field, or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. 2 years of experience in a customer-facing role (e.g., pre-sales
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Provides optimal customer experience, exhibiting Mouser values to each customer. Accurately processes various types of customer requests, including but not limited to orders, special handling, quotes, returns, catalogs, samples, product information, and information regarding Mouser services.