This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers,
Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with
Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance. Completes quality repairs. Actively
Key Responsibilities As part of a team, contacts/visits existing and/or prospective customers. Assists in customer demonstrations with product business group representatives Assists in preparing product pricing quotes and documentation needed to book an order May assist in
Key Responsibilities Assists in delivering technical presentations, negotiating product specifications and creating product configuration proposals. Assists in identifying opportunities to solve complex opportunities for customers. Assists account sales to close business on specific products and/or services.