POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services
Front Desk Guest Service Agent Location: Holiday Inn Kyoto GojoJob Summary At Holiday Inn®, we believe travel should be comfortable, welcoming, and feel a little like home. As a Front Desk Guest Service Agent, you will be the
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document
JOB SUMMARY 日本語スキル必須 / Japanese language skill is a must. Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies,
JOB SUMMARY 日本語スキル必須 / Japanese language skill is a must. Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. Receive and distribute incoming faxes to appropriate personnel and guests. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all
至高のおもてなしは、あなたから始まります 誰かの一日を明るく彩っている自分を想像してみてください。ヒルトンのホテルチームに加わるということは、出勤するたびに、まさにそのような瞬間を創り出す役割を担うということです。 リザベーションスーパーバイザー／チームリーダーは、グループセールスおよび企画業務を担当するとともに、ホテルの予約チームの管理と育成を担います。リザベーションスーパーバイザー／チームリーダーの役割は、すべての滞在を素晴らしいものにする大切なポジションです 典型的な一日の業務内容は以下のとおりです。 日々の予約業務のサポート：客室在庫と空室状況、団体予約ブロックと宿泊リスト、締め切り日、料金制限、稼働率戦略、システム利用状況の管理を支援します。 団体予約の調整：宿泊リスト、請求要件、特別リクエストを処理し、会議プランナー、宿泊予約部門、社内各部署間の関連情報の伝達を円滑にします。 収益最適化のサポート：予約状況を監視し、収益最大化のための料金および稼働率戦略を支援します。 予約サポート：予約リクエストに対応し、必要に応じてチームメンバーと顧客にサービスを提供します。 部門運営のサポート：部門プロジェクトを支援し、レポートを作成し、予約部門のリーダーに管理面でのサポートを提供します。 チームの育成とモチベーション向上：チームメンバーを監督・サポートし、パフォーマンスを監視し、コーチングを提供し、前向きで生産的な職場環境を醸成します。 滞在を特別なものにするために ヒルトンでは、私たちが日々大切にしている価値観こそが、ここで働く喜びと成功のカギであると信じています。私たちは、すべてのチームメンバーに次のような要素を求めています。 おもてなし（Hospitality）の心で温かく照らし続けたいという情熱。誠実（Integrity）に行動し、常に正しいことを行う強さ。リーダーシップ（Leadership）を発揮し、仲間を勇気づけられること。チームワーク（Teamwork）こそが最良の結果を生むという信念。責任感（Ownership）と主体性。そして、いま（Now）という一瞬がお客様にとって忘れられない思い出になることを理解し、目の前の瞬間に全力で向き合う規律とスピード感。 さらに、本ポジションを担っていただくにあたり、少なくとも以下の条件を満たしていることが求められます。 予約、レベニューマネージメント、またはホテルオペレーションの実務経験。リーダーシップを発揮する立場での経験があれば尚可 優れた事務処理能力、管理能力、タイムマネージメントスキル 書面および口頭の両方における優れたコミュニケーション能力とプレゼンテーションスキル 細部への注意力（正確性）を持ち、複数の優先事項を管理・遂行できる能力 ホテルシステム（OnQ PM、R&I、Delphi、IDeaS GRO v3）およびMicrosoft Officeを使いこなせること 収益機会を特定し、それを具体的なアクションへとつなげるビジネス視点（商業的思考）を持っていること チームの成功と顧客満足の向上に尽力し、状況の変化に対応できる前向きな姿勢 Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. 配属については応相談 / Department will be discussed during interview. Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect