POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered
POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late
POSITION SUMMARY Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation
【Organization Description】 Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement,
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range
As the Assistant Reservations Manager, you will be responsible for the reservations (recording and process) and the optimization of the room’s sales for InterContinental Sapporo. You will report to the Cluster Sales& Marketing Director. And you
セールス・マネージャー インターコンチネンタル札幌では、世界基準のホスピタリティと革新的なサービスで、国内外のゲストに記憶に残る体験を提供しています。このたび、旅行代理店・法人顧客・エージェント向けのセールス活動を担うセールス・マネージャーを募集しています。新規開拓と既存顧客との関係強化の両方を担い、ホテルの魅力を最大限に伝える重要なポジションです。ダイナミックなチームの一員として、成長と成果を実感できる環境です。主な業務内容: セールス活動と関係構築: 宿泊プラン、イベントパッケージなど、ホテル商品の提案・販売を担当 旅行代理店、法人クライアント、エージェントとの関係構築・維持 新規ビジネス機会の開拓と顧客ポートフォリオの拡大 戦略実行とマーケティング連携: セールス&マーケティングディレクターと連携し、セールス戦略の実行 市場動向や競合分析をもとにしたアプローチ方法の策定 セールスパフォーマンスの分析と改善施策の提案 イベント・外部対応: 大規模イベントの提案、計画、実施サポート 見本市やビジネスミーティング、展示会への参加 クライアント訪問やプレゼンテーション実施によるホテルの認知拡大 チーム内外の連携: 社内の関連部署(宿泊・料飲・イベント部門など)との連携強化 ゲスト満足度の最大化に向けたサービス提案と実行求める経験とスキル: セールス職としての実務経験(2〜3年以上) ホテル業界または観光業界での営業経験があれば尚可 日本語・英語ともにビジネスレベルでの会話・読み書き能力 優れたコミュニケーション力と交渉力 自主性を持って業務を推進できる方、チームプレイヤーである方 中国語、韓国語などの多言語スキルがあれば尚歓迎 ホスピタリティ業界のトレンドやサービスに関する知識勤務条件・待遇: 雇用形態: 正社員(試用期間あり) 勤務時間: 実働8時間(休憩1時間)、シフト制/月10日休暇 休日・休暇: 月10日休暇、有給休暇、誕生日休暇 賞与: 有 昇給: 有 交通費: 全額支給(4万円まで)福利厚生:
HOTEL DESCRIPTION Kagoshima is the southwestern prefecture of the Kyushu Island. Major economic pillars of the prefecture include agricultural and food, electronic and automotive-related industries. The Hotel will be part of a mixed-use development that comprises