Job Description: Business Overview Mission: Rakuten Groups basic management philosophy is to empower people and society through innovation. We provide more than 70 diverse services, including EC services such as shopping malls and travel booking sites,
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス（Managed Device Service - MDS） ・プリンター関連のマネージドサービス（Managed Print Service - MPS） マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
Summary Posted: May 29, 2024 Role Number: 200553225 Our Software Localization Quality Engineering Team in Tokyo is looking for a proven leader to play an important part in revolutionizing how people use their Apple Software.Are you
Job Description: Business Overview Payment systems using credit cards, e-money, the Web, and apps are no longer inseparable from our lives. Rakuten Card has been the industrys top class with more than 25 million members, the
Coordinate and lead commercial, engineering and other teams from the beginning of project development through to the Final Investment Decision (FID), with the potential to continue in this role during the later construction stages of the project. Client
Global Enterprise Partners Tokyo is currently looking for PEGA SYSTEM ENGINEER for large scale multinational client. This position requires to be on site with hybrid working environment in Japan. Requirements: * Minimum 3 years of Pega System knowledge
This role involves developing and implementing marketing strategies for electricity and gas services, focusing on brand awareness and business expansion. You will work within a collaborative team to optimize digital marketing efforts and manage promotional activities.
This position requires English language ability. JD is available in English only. 本ポジションは日本語JDの用意がありません。 Introduction Circulate all forms of value to unleash the potential in all people What can I do to help society thrive with the
The Area Security Manager (ASM), assigned with one of Pinkertons largest global clients, is a valued member of the clients Corporate Security team which manages all aspects of physical security at corporate locations and serves as
About the job The Red Hat Open Innovation Labs team is looking for an Engagement Lead to join us in Tokyo, Japan. In this role, you will use a variety of modern application development practices, along
Company Description Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not
JD in Japanese follows. 英文の後に和文JDをご覧いただけます。 Introduction Circulate all forms of value to unleash the potential in all people What can I do to help society thrive with the finite resources we have? The Mercari marketplace app
Company Description Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
Company Description Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not
JD in Japanese follows. 英文の後に和文JDをご覧いただけます。 Introduction Circulate all forms of value to unleash the potential in all people What can I do to help society thrive with the finite resources we have? The Mercari marketplace app
JD in Japanese follows. 英文の後に和文JDをご覧いただけます。 Introduction Circulate all forms of value to unleash the potential in all people What can I do to help society thrive with the finite resources we have? The Mercari marketplace app
