当社は「ロボットを変え、構造を変え、世界を変える」をミッションに掲げ、遠隔操作や人工知能ロボットの開発、そしてそれらの技術を活用した事業を展開する、東大初のスタートアップ企業テレイグジスタンス のグループ企業です。 事業拡大に伴い、物流現場で稼働するロボットオペレーションをサポートし、遠隔サポートオペレーターの組織化や効率化/オペレーション品質をリードするPositionを募集することとなりました。 仕事内容 担当する主な業務は以下の通りです： 国内複数にある物流センターで稼働するロボットの稼働監視及びコールサポート エスカレーション対応 KPI管理、業務改善・品質向上施策の立案、実行 各種トレーニング企画 海外オペレーションチームへのトレーニング 勤務条件 勤務地：東京都大田区平和島（流通センター駅 徒歩5分） 京急平和島駅からバスで約5分 JR浜松町駅から流通センター駅までモノレールで約10分、都心からもアクセス良好 勤務時間：10:00〜19:00 休日：週休2日 雇用形態：正社員 応募資格 日本語Naitive Level、英語対応可能な方 ハンズオンでオペレーション構築経験ある方 オペレーション管理・チームリーダー／SV経験がある方歓迎 ロボット・機械・AI関連業務・物流業界に関心がある方歓迎...
Whats the role? As a Lead Technical Support Engineer, you will ensure that HERE’s customers maximize the value of our products and services throughout evaluation, deployment, and maintenance phases. You will partner closely with sales representatives to deliver
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