• Must have the legal right to work in Japan (Japanese citizenship or a valid work visa/work authorization). • Business-level proficiency in Japanese is required. POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of
POSITION SUMMARY 私たちの役割は、単にチェックインやチェックアウトを行うことではありません。ゲスト一人ひとりに心に残る特別な滞在体験を提供することです。 ゲスト・エクスペリエンス・エキスパートは、滞在のあらゆる場面でゲストをサポートし、期待を超えるサービスを提供します。 オペレーション業務からゲスト対応、地域情報のご案内まで、すべてのやり取りを「思い出に残る体験」へと変えていくことがこの職種の使命です。 Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative
Must have Japanese citizenship or Eligible work in Japan permit holder POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or
• Must have the legal right to work in Japan (Japanese citizenship or a valid work visa/work authorization). • Business-level proficiency in Japanese is required. POSITION SUMMARY Cross-Functional Responsibilities The Rooms - Agent will be assigned
Exceptional Hospitality Starts with You With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
Location Overview Join our team in Janu Tokyo. Janu Tokyo is the first chapter in our story. The only hotel within Tokyo’s Azabudai Hills––an area alive with creativity, exceptional bars, eateries and an affecting energy that
REQUIREMENTS • Experience working as a floor manager (2+ years) • Business-level English Preferred Qualifications: • Business-level Japanese JOB SUMMARY Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning,
主な業務内容 ・クラブラウンジおよびクラブゲストサービスの日常オペレーション全般の管理 ・クラブゲストへのチェックイン・チェックアウト対応および各種案内 ・ゲストからの要望、問い合わせ、苦情への迅速かつ適切な対応 ・クラブラウンジでの朝食、アフタヌーンティー、カクテルタイム等のサービス品質管理 ・クラブスタッフのシフト管理、業務指導、教育・トレーニングおよびパフォーマンス管理 ・サービススタンダードの維持・向上およびオペレーション改善 ・Front Office、Food & Beverage、Housekeeping、Kitchen等の関連部門との連携 ・備品、飲食物、消耗品等の在庫・コスト管理 ・クラブサービスに関するゲスト満足度、フィードバック、各種指標の分析と改善施策の実施 ・安全衛生、食品衛生、セキュリティおよびホテルの各種規程・ブランドスタンダードの遵守 必要に応じて、部門長へのレポート作成および各種ミーティングへの参加 Key Responsibilities ・Manage the day-to-day operations of the Club Lounge and all Club Guest services. ・Handle Club Guest check-in and check-out procedures