Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
When our values align, theres no limit to what we can achieve. At Parexel, we all share the same goal - to improve the worlds health. From clinical trials to regulatory, consulting, and market access, every
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス(Managed Device Service - MDS) ・プリンター関連のマネージドサービス(Managed Print Service - MPS) マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
Overview Electronic Trading Platforms (ETP) are a dynamic and innovative global technology group dedicated to ensuring robust, secure and high-performance trading environments By leveraging the latest technology, we optimize trading performance for our clients, helping them
Technical Support Engineer – Optical Telecoms & DWDM Melbourne, Australia Home & Office Hybrid Act as DWDM system engineer to test already designed and build up DWDM rings in a test environment with the following activities:
As an Associate Systems Engineer, your primary responsibility will be the configuration work using Windows Autopilot and Microsoft Intune. Youll be expected to accurately understand customer requirements and challenges through smooth communication with clients. Collaboration with internal
Senior Site Reliability Engineer-AWS Are you an Engineer looking for an interesting and inspiring opportunity? Are you passionate about being part of a successful team? Join the Team Baker Hughes has a new opportunity for Senior
Who we are looking for Charles River Development, a State Street Company, is looking for a Level 2 Systems Analyst to join our Tokyo office. This is a client-facing, business and technical position responsible for all
About this role Your team Were seeking a talented individual to join Aladdin Client Transformation team in Asia Pacific, as implementation consultant. As part of the BlackRock family, eFront is experiencing exciting growth and development. Our
The successful candidate will play a critical role in our Information Security Management System project and compliance activities across the organization Responsibilities Contribute to the ISO27001 certification project and compliance activity across the organization by implementing
Company Description We are seeking a skilled and experienced Site Reliability Engineer to join our team. In this role, you will be part of the AI & Cloud Engineering (ACE) Division and AI Workbench team. Our
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
Tenthpin are seeking bilingual SAP PP-PI Consultants for our recently opened Japanese branch. This role can be based anywhere in Japan Who are we? Tenthpin is a global management consulting firm, founded in January 2017 and
Tenthpin are seeking bilingual SAP PP-PI Consultants for our recently opened Japanese branch. This role can be based anywhere in Japan Who are we? Tenthpin is a global management consulting firm, founded in January 2017 and
Our tech service client is hiring an experienced Bilingual Genesys Support Engineer! Great mid-career /associate, high-class job opportunity// Full-time permanent job! [Client] A Global Indian ICT Service Company based in Tokyo [Nature of Job] Service/ solution
Job Description Overview We are seeking a skilled and experienced Site Reliability Engineer to join our team. In this role, you will be part of the AI & Cloud Engineering (ACE) Division and AI Workbench team.