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About the job Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. We strive to make
About the Role: This position primarily focuses on answering and troubleshooting client support tickets escalated by our global client facing level 1 support teams and platform incidents; working closely with Dev, QA, Infra and OPS teams
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