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We are committed to our core value of “Empathy,” aiming to automate demanding, dirty, and dangerous jobs, and create a society where people can engage in more intellectual and creative work. By developing and supporting the
SummaryIncreasingly our customers are becoming Systems Integrators on their transformation journey. The transformation is often driven through the adoption of our cloud platform. In doing so our customers are looking for expertise around converting their business
テクニカルサポートエンジニア（日本勤務） ポジション概要 Genetecでは、革新的なソフトウェアツールを駆使して、複雑な技術的課題やサービス障害の診断・解決を行い、お客様の満足度向上に貢献しています。 本ポジションは、Genetecソリューションに関する深い技術理解をもとに、迅速かつ的確な技術支援を提供する重要な役割を担います。 社内のテクニカルサポートチームやR&Dエンジニアと連携しながら、オンサイトでのフィールドサポートを含む多様な業務を担当していただきます。 主な業務内容 ■ テクニカルサポート業務 · ソフトウェアツールを活用した技術的課題の診断および障害解決 · お客様への明確かつ簡潔な技術的説明 · 定められたプロセスに基づく問題解決の実施 · 重大な顧客課題の適切なチャネルを通じた迅速なエスカレーション · 他のテクニカルサポート担当者やR&Dエンジニアとの協働による課題解決 · 新規および既存顧客との信頼関係の構築と維持 · Genetecソリューションに関する広範な知識の習得と維持 · サポートプロセスやソフトウェア改善への提案・貢献 · 技術文書やナレッジベース記事の作成支援 · 顧客先で発生した課題のチケットシステムおよびCRMツールへの適切な記録 ■ フィールドサポート業務 · 顧客先でのGenetecシステムの設置、監査、評価、保守、技術支援 · PoC（概念実証）、オンサイト技術支援、システム導入・立ち上げ、トレーニング、監査、評価の実施 · Genetecと顧客間の技術的な窓口としての対応
About Rapyuta Robotics We build robots that do the work people shouldn’t have to — physically demanding, repetitive, and dangerous tasks in warehouses and logistics operations worldwide. Our PA-AMR is Japan’s most deployed pick-assist robot. Our
Location: Japan (Tokyo/Osaka/Nagoya) Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is
About us Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing
About Woven by Toyota Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of
About us Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing
Our Federal sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer’s unique needs and clearly convey the value of the
Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of
Skilled Worker / Semi-Skilled Worker | Full-Time | Field Operations Department Vestas Asia Pacific & China provides both sales and service of wind power plants in Australia, New Zealand, India, Japan, Korea, Taiwan, Philippines, Thailand and
ispace is looking for an Embedded Software Engineer to develop our next generation ULTRA lunar lander. Key Responsibilities Devlop embedded software system for spacecraft, including lander and other transportation system elements. Be responsible for the development
Job Overview: The Senior CRA I is responsible for site monitoring and site management. Responsibility for clinical studies according to Fortrea, and/or Sponsor, Standard Operating Procedures, and Regulatory Guidelines. The Senior CRA I assure the implementation
About MTC Moro Technology Corporation is a global technology partner committed to delivering innovative digital solutions that empower businesses to thrive in an increasingly connected world. With a strong foundation in Japan and a growing international
About the company DeepX is a dynamic tech company in Tokyo that automates heavy equipment machinery.Some of our key achievements are the automation of point-to-point operations of a mobile crane in cooperation with Tadano, one of
Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice, Warehouse Job Description Essential Duties and Responsibilities Understand key business drivers and leverage knowledge of the regulatory framework and environment in Japan to propose regulatory solutions that enable the delivery of products