Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering
Client Overview Our client is a global technology and social commerce platform company operating one of the world’s fastest-growing digital commerce ecosystems. Combining AI-driven content discovery, short-video entertainment, live-stream commerce, and integrated marketplace technology, the company has