Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to
Scopely/Niantic is rapidly growing, and we’re looking for a passionate Senior IT Support Technician to provide full technical support to all users and the IT infrastructure in Tokyo! About the IT Team: The Scopely/Niantic IT team
Company Description You are responsible for providing daily IT support for end-users, aiming to enhance user satisfaction through Red Bull’s IT processes and guidelines. You will manage a current and secure inventory of end-user devices and
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every
Company:Qualcomm CDMA Technologies, Y.K. Job Area:Sales, Business Development & Marketing Group, Sales, Business Development & Marketing Group Product Marketing General Summary: Overview Qualcomm is driving the next wave of data center innovation across CPU, AI accelerator,
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered
Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals. Exceptional client service and the pursuit of excellence are at our core. We invest in and
Overview Quest is an award‑winning IT management software provider offering solutions that help organizations solve their most common and most challenging IT problems. Since 1987, we have been reducing the time and money our customers spend
Do you have a passion for the game of golf? Are you excited about the opportunity to work with - and sell to - the industry’s leading coaches, club fitters, indoor golf facilities, players, and aspiring
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
Appealing Points: You will work on monthly patching (Windows & Linux, ~6 key servers) Become expert in Strong Windows Server + RHEL administration Annual Salary : 6 Million Yen and Above Job Responsibilities: Operations: Monthly patching (Windows & Linux, ~6
テクニカルサポートエンジニア（日本勤務） ポジション概要 Genetecでは、革新的なソフトウェアツールを駆使して、複雑な技術的課題やサービス障害の診断・解決を行い、お客様の満足度向上に貢献しています。 本ポジションは、Genetecソリューションに関する深い技術理解をもとに、迅速かつ的確な技術支援を提供する重要な役割を担います。 社内のテクニカルサポートチームやR&Dエンジニアと連携しながら、オンサイトでのフィールドサポートを含む多様な業務を担当していただきます。 主な業務内容 ■ テクニカルサポート業務 · ソフトウェアツールを活用した技術的課題の診断および障害解決 · お客様への明確かつ簡潔な技術的説明 · 定められたプロセスに基づく問題解決の実施 · 重大な顧客課題の適切なチャネルを通じた迅速なエスカレーション · 他のテクニカルサポート担当者やR&Dエンジニアとの協働による課題解決 · 新規および既存顧客との信頼関係の構築と維持 · Genetecソリューションに関する広範な知識の習得と維持 · サポートプロセスやソフトウェア改善への提案・貢献 · 技術文書やナレッジベース記事の作成支援 · 顧客先で発生した課題のチケットシステムおよびCRMツールへの適切な記録 ■ フィールドサポート業務 · 顧客先でのGenetecシステムの設置、監査、評価、保守、技術支援 · PoC（概念実証）、オンサイト技術支援、システム導入・立ち上げ、トレーニング、監査、評価の実施 · Genetecと顧客間の技術的な窓口としての対応