Summary
Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers. In this position, you will partner internally and externally to formulate, present, and implement strategies and initiatives to grow the business with our top consumer retail partners. You will leverage your deep understanding of the industry to respond to new market challenges, address risks, maximise opportunities, and create momentum that impacts individual accounts and builds upon Apple’s growth within the reseller channel. Through your deep relationship building skills and passion for solution-based selling, you will collaborate with our partners to define opportunities and develop growth plans, resulting in industry-leading customer experiences and expanded adoption of the Apple ecosystem.
Description
Manage business with indirect retail accounts by building strong relationships with relevant collaborators at the partner to support sales growth across all lines of business. Build annual and quarterly business plans, drive operational rigour, and deliver on quarterly targets. The Account Executive needs to fully understand the partner's target customers and devise plans to map Apple’s solutions to these needs, maximising revenue and Apple's share of the partner's business.
Collaborate with the partner and internal stakeholders to plan strategic and ad hoc programmes that leverage the partner's areas of strength, bringing incremental growth opportunities for Apple. Ensure timely and accurate forecast management from the partner to comply with Apple Operations' forecasting processes and ensure order book management. Implement and leverage all centrally driven Apple programmes, such as affordability, volume DG, and Marcom-led demand-generation initiatives.
Negotiate all Apple contract terms and ensure the partner's compliance on all aspects of contract deliverables. Plan effective coverage, negotiate and implement Shop-in-Shop programmes across all qualifying doors, and ensure adequate in-store visibility in accordance with Apple brand identity and programme guidelines. Working with Channel Marketing, manage the effective deployment of quarterly market development funds (MDF) to support the achievement of business objectives.
Regularly review business progress and update your manager and RTM head on KPIs, including target achievement, LOB-wise performance, in-house share by LOB and overall business, receivables, demand generation, and new initiatives. Work with partner stakeholders to identify future growth opportunities, devise plans to address them, and align internal stakeholders to mobilise the required support. Provide guidance to the field sales team, driving account priorities, focus areas, and sales from assigned stores. Review the progress of initiatives and account performance with the field sales team, working together with them and the partner to improve any gap areas.
Preferred Qualifications
5+ years of related experience.
Strategic thought leadership to inspire and influence across various levels and functions.
Forward-thinking approach and tenacity to drive what matters.
High level of integrity, trust, and accountability to do what’s right.
Familiarity with the consumer and channel reseller market is highly preferred.
Fluency in the local language/regional dialect is highly preferred to drive deeper customer and partner engagement.
Passion for Apple technology with the curiosity to uncover new leads, resilience to manage ambiguity, and drive for results.
Ability to analyse trends, develop insights, and identify opportunities to create solutions and accelerate business growth.
Excellent collaboration and relationship building skills with the ability to influence cross-functionally, navigate partner organisational structures, and lead complex negotiations.
Laser-focus on customers and partners.
Flexibility and willingness to travel frequently across assigned store locations/territories
Minimum Qualifications
Bachelor’s degree or equivalent education.
5+ years of experience in account management or sales management.
Background in business planning, retail strategy, business development, strategic project management, and/or similar function developing channel growth strategies with partners.
Proven cross-functional and influential leadership skills.
In-depth understanding of retail store, merchandising, inventory management, and sales operations.
Experience attaining revenue targets and driving business growth through a consultative sales approach.
Outstanding communication, presentation, and storytelling skills.
Strong understanding of the competitive landscape