Working alongside a wonderful team at The Peninsula Tokyo, we are seeking F&B Server - The Lobby to achieve the company’s objectives and create a memorable guest experience.
- Be part of a world-renowned luxury hospitality group
- Collaborate within a diverse network spanning 30+ nationalities
- Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence. Grow your career with a company that values long-term development.
Key Accountabilities
- Deliver warm, friendly, and professional service to guests at all times, ensuring an enjoyable dining experience.
- Welcome, seat, and serve guests in accordance with The Peninsula service standards and outlet procedures.
- Follow the established sequence of service, pre-service preparations, and post-service duties accurately and consistently.
- Support daily restaurant operations by maintaining cleanliness, organization, and readiness of the dining area.
- Perform cashiering and reception duties, including handling payments, reservations, and guest inquiries.
- Work closely with team members to ensure smooth and efficient restaurant operations.
- Maintain a positive attitude and demonstrate a commitment to guest satisfaction and service excellence.
General Requirements
- Good communication skills in English are preferred; additional language skills are an advantage.
- Previous experience in hospitality, food & beverage, retail, or customer service is preferred.
- Passion for delivering excellent guest service and creating memorable guest experiences.
- Positive attitude, willingness to learn, and ability to work effectively as part of a team.
- Flexible to work shifts, weekends, and public holidays as required by business needs.
- Ability to work in a fast-paced environment while maintaining professionalism and attention to detail.
We are delighted to receive your resume for further consideration.
The Peninsula Tokyo
Perfectly located opposite the Imperial Palace and just minutes from the shopping capital of Ginza, The Peninsula Tokyo offers guests breathtaking views of the city’s iconic skyline. As we continue to enhance both our service excellence and career opportunities, we increased our base salary remuneration by over 29% in 2024. Entry-level monthly base pay now starts at JPY 302,100 across all departments.
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