Job Description
- Provide and execute overall business strategy, direction and leadership to the CER Sales team in Japan and continue to aim business growth in Japan and develop business growth opportunity for our Ceramics products at Japan market.
- Develop regional sales strategy (including key account plan) by proactively identifying opportunities for improvement in the Sales processes, aiming for efficient and effective sales processes.
- Leading and managing a team of employees, including setting performance goals, providing feedback in a timely manner to develop/coach the team, and addressing performance issues as needed, to make Sales team stronger.
- Responsible for providing leadership and vision for the organization and setting an example for other employees to follow.
- Responsible for building a positive company culture and creating a supportive and inclusive work environment.
- Cascades organizational goals through the function/work area to the individual level and ensures individuals understand how they can contribute.
- Responsible for hiring and training new employees.
- Oversee the coordination of customer needs, issues, and expectations with cross-functional groups promoting interaction between Sales team, ISR team, PM/marketing team, Facility/Operations team and BU VP in timely manner to ensure smooth business development in Japan.
- Responsible for presenting Group (and his/her Customers in charge) reports/updates, and recommendations to stakeholders periodically and/or as needed on a base.
- Build-up and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts.
- Manages compliance with all corporate policies and procedures relating to the Sales and OTC process, including but not limited to Commercial, Trade Compliance, Quality, and Finance.
- Highly self-motivated, self-directed, and attentive to detail.
- Strong understanding of B2B sales, key account management, and the semiconductor/materials market
- Strategic thinking with the ability to translate business objectives into actionable sales plans
- Proven leadership skills with the ability to develop, coach, and drive high-performing teams
- Strong stakeholder management, communication, and cross-functional collaboration skills
- Excellent negotiation, problem-solving, and data-driven decision-making capability
- Ability to manage multiple priorities and drive results in a fast-paced environment
- Ability to build and maintain long-term relationships with key customers and internal stakeholders
- High level of ownership, accountability, and adaptability in a matrix organization.
Qualifications
- Bachelor’s degree in related field or 10 years of experience in related field; or equivalent combination of education and experience.
- Minimum of 10 years of experience in B2B sales.
- At least 3 years of experience leading a commercial (sales) team.
- Experience in business process management and change management is required.
- Proven experience in customer management and engagement with senior-level contacts at key accounts.
- Experience working across organizational boundaries, with strong relationship management skills and collaboration with external vendors
- Strong team orientation with excellent interpersonal and negotiation skills
- Well-organized, with strong administrative capabilities and attention to detail
- Advanced proficiency in standard Microsoft Office applications (Excel, Word, PowerPoint, etc.).
- Business-level proficiency in both Japanese and English
- Experience in the semiconductor and/or chemical industry is strongly preferred.
- Experience with SAP (or equivalent ERP systems) is preferred.
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