Overview: We are looking for a customer-focused professional to join an international organization and provide operational, administrative and customer support. The successful candidate will play a key role in ensuring excellent service levels, efficient order processing and effective coordination between customers and internal teams.
Provide product, service and basic technical information while maintaining a high level of customer satisfaction.
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Perform administrative tasks and maintain documentation to support daily business operations.
Support inventory and logistics-related activities to ensure service continuity and product availability.
Collaborate with cross-functional teams including sales, finance, operations and logistics to ensure an excellent customer experience.
Ensure compliance with internal procedures, quality standards and company policies.
Italian speaker with strong command of English and Spanish, both written and spoken, enabling effective communication in an international environment.
~2 years of experience in customer service, support operations, or similar client-facing roles.
~ A genuine customer-first mindset, with a consistent focus on delivering high-quality service and positive experiences.
~ Previous experience working with business systems such as ERP or CRM platforms is required. xqbhyrx
~ Solid command of Microsoft Office tools for daily operational tasks and reporting.
~ Permanent contract
Private health, life, and dental insurance
Hybrid working arrangement
Childcare/dependent care support
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