At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
Do you love working with customers to achieve their business outcomes? Would you love to build expertise around the leading, next generation cloud services?
As a Digital Cloud Solution Architect (DCSA), you will lead customer AI transformation by conducting Frontier and Core Conversations, translating business priorities into secure, scalable AI, data, and cloud outcomes while accelerating adoption, consumption, and measurable business value. With the aid of best-in-class sales processes, techniques, and technologies, you will be empowered to shape customer relationships for a strategic set of Microsoft's customers. These customers are adopting industry-leading products and services for their businesses, education or government systems. You will serve as the central point of contact for the customer across engagements helping to drive Microsoft's existing cloud & enterprise consumption through developing and managing customer relationships. This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities- You will drive Frontier Transformation by helping customers identify, prioritize, and realize AI and agentic use cases through consultative engagement, technical leadership, and cross-functional orchestration.
- You will execute customer engagements across an assigned portfolio, driving technical success, consumption growth, and achievement of customer business outcomes through Microsoft Cloud and AI solutions.
- You will apply customer, industry, and cloud architecture knowledge to support modernization and AI transformation initiatives, influence technical stakeholders, and accelerate adoption of Microsoft technologies.
- You will analyze customer usage patterns, business priorities, and technical challenges to identify opportunities for optimization, expansion, and increased cloud consumption.
- You will design, validate, and implement secure, scalable, and resilient cloud solutions that meet customer business and technical requirements while supporting successful deployment and adoption.
- You will facilitate architectural design discussions and technical engagements, helping align Microsoft, partner, and customer teams on solution approaches, implementation plans, risks, and success measures.
- You will collaborate with Cloud Solution Architects, Digital Cloud Solution Architects, sales specialists, customer success teams, engineering resources, and partners to remove blockers and accelerate customer value realization.
- You will maintain accurate customer, project, and consumption data in CRM systems, providing timely updates, forecasts, and insights to support business reviews and execution planning.
Qualifications
REQUIRED QUALIFICATIONS
- 7+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
- OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
- OR Relevant certifications from Microsoft or competitive platforms AND 5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
- Fluency in Japanese and English, both written and verbal, required to effectively communicate across global teams and produce high-quality documentations
PREFERRED QUALIFICATIONS
- Bachelor’s degree in computer science, Information Technology, Engineering, or related field AND 8+ years experience in technical architect, consulting, design and implementation, and/or sales.
- 4+ years’ experience with cloud-based solution designs, migrations and management of technology
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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