Head of Banking Industry Go To Market, Japan

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To propel our next phase of growth, ServiceNow has invested in a Financial Services Industry organization. We're building a team of collaborative individuals who are passionate about the opportunity to transform Financial Services using ServiceNow's powerful digital workflow platform.

Join a team that re-shapes Financial Services, partnering with leading financial institutions and the most inspiring Fintechs in the world. We are always evolving. We are passionate about our product, and we live for our customers. We have high expectations, and a career at ServiceNow means challenging yourself to always be better.

We are looking for a Banking Industry Go-to-Market leader for Japan to join our Financial Services Go-to-Market organization.

You are a Banking industry expert with a knowledge of the Retail, Commercial and Corporate banking solution stacks across the application, workflow and data/integration layers.

You understand the core Banking business processes and surrounding technology ecosystem, including systems of record and third-party data providers.

You have deep knowledge and experience working in and/or selling into the banking ecosystem in Japan.

You have a technical vision for ServiceNow's opportunity to transform Banking and will work with customers and partners on the architecture for the solutions with care for this vision. You will work with pre-sales technical resources to gather solution requirements and help them on solution roadmaps and architecture. You will provide visibility within ServiceNow and an opportunity to provide incredible results during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

What you get to do in this role:

· Field and Partner Enablement: promote internal pre-sales technical resources and System Integrator and Independent Software Vendor partner ecosystem on Insurance solutions. Build an insurance community of ambassadors enabled on the ServiceNow Insurance Services message and solutions.

· Customer Engagement: Work with customers to understand their transformation priorities and help co-create value-based Insurance solutions. Bring deep process knowledge of underwriting, claims and customer service in Insurance to improve strategic opportunities and identify new use cases.

· Market-Facing Engagement: Present to large customer audiences and build relationships with CxOs.

• Must be fluent in Japanese and English


• Must be already authorized to work in Japan


• Minimum 12+ years of related work experience OR advanced degree with 10+ years' experience, including at least 7 years in technical roles in or selling to the Banking Industry.


• Experience working with the ServiceNow Platform with ServiceNow customers, and in-depth understanding of the ServiceNow architecture and platform


• Experience working with sales, with the ability to work as an extended part of the account teams


• Ability to provide expertise and work with internal ServiceNow product teams


• Interact at multiple levels within a customer account (Line of Business personas in underwriting, claims and customer service, Directors, VPs, and CXOs)


• Ability to travel up to 50% of the time


• Instant customer credibility with a record of building customer relationships

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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