Head of HR Japan

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 8 years ago, Wolt has expanded from a restaurant food delivery platform in the Nordics to a leading player in the delivery of everything across EMEA. Wolt works together with tens of thousands of restaurant and retail partners, as well as with over a hundred thousand courier partners across 23 countries and 250+ cities.

In November 2021, we announced that we’re joining forces with the US-based company DoorDash. The transaction closed in May 2022, and since then we have been one team with DoorDash. Our CEO, Miki Kuusi leads all of DoorDash’s international business in the 26 countries outside of the US.

Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.

So, why work at Wolt?

At Wolt, we’re about getting things done.

You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

Job Overview
The Head of HR, Japan, will have a holistic ownership of HR locally in Japan, focusing on local HR Operations, Talent Development and acting as a business partner to the local business teams. The core focus of the role, especially in the beginning, is strengthening the HR function locally, to ensure the team and our core processes fit to the size and scale we have in Japan today.

Ideally, the candidate would have a strong generalist background, so that they would have experience in multiple areas of HR, but especially HR Operations and Talent Development would be key areas to focus on. From a background perspective, a person who has either led an HR function locally or has worked as a senior HR Business Partner would be an ideal fit. Having a “builder” mindset and taking strong initiative will be key success factors in the role.

Responsibilities

• Leading an HR function locally for Wolt in Japan, with the aim of building the function with a “best in the world” mindset from day 1.
• Having holistic ownership of the HR, from HR Operations, to Talent Development, to business HR in Japan.
• Owning all Pe
• ople processes and practices locally, ensuring they are fit for our growth environment and thus have the scalability factor built into them.
• Having responsibility for local compliance when it comes to our people operations, policies and processes.
• Being a business partner for our team leads locally and advising them on all people related matters together with the support of global HR.
• Having ownership and working with our local “HR-related” vendors, to ensure our vendor landscape matches the needs we have locally.

Qualifications

• You have a solid background and multi-year experience from leading an HR organization, focusing especially on the Japan market.
• You’re a true HR generalist who can juggle between HR Operations, Talent Development and Business HR.
• You have experience in developing and scaling an HR team. You know what it requires to come up with the ways-of-working, processes, policies and the team to make your operation successful.
• Strong knowledge of the local legal landscape and statutory requirements when it comes to employee legislation.
• You are a strong communicator, near-native fluency in Japan and English.
• You have a problem-solving and can-do attitude combined with networking skills and a willingness to take initiative.
• You should also work well in a team, but also handle tasks independently and with your own initiative.

Additional Information