Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

This role installs and maintains operating systems, applications, servers, virtualization, network devices and backup systems to ensure stable performance.

Key Missions

  • Responds to the day-to-day business needs according with priorities
  • Troubleshoots problem source through discussions with users and coordinates with internal organization support and operations groups and with vendors to resolve problems
  • Stays up-to-date on information technology and aligns it with IDEMIA and Divisions' technology strategy
  • Acquires, installs and upgrades IT components, licensing and software, and manages inventory
  • Ensures to follow governance model and processes (change management, root cause analysis, documentation, etc.)
  • Creates and maintains documentation related to their activities
  • Ensures and supports Division standards about safety and security as well as industry and legal regulations
  • Plans service availibity according to business requirements (this may include defining redundancy, backup implementation, having on-call duty)
  • Proposes improvement projects and evaluates costs in alignment with local business needs and report properly
  • Acts as a lead or first-level supervisor during manager absence providing leadership and been the escalation point of contact for the department
  • Ensures processes are properly deployed and used among IT Network or System Administrator teams
  • Contributes to the infrastructure strategy
  • Coaches and manages a team of IT Network or System Administrator
  • Profile & Other Information

    By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

    We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

    At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

    Visit our website to know more about the leader in Identity Technologies

    www.idemia.com