Senior Office Administrator (Tokyo, Japan)

Travel + Leisure Global Support Services Philippines (Shibuya, 日本) フォロー 9日前

Full-time Microsoft Office Finance Stressful Situations Health and Safety Handle Confidential Information

今すぐ適用する

Are you an experienced Office Administrator with a passion for organizing and improving office operations? Do you thrive in a fast-paced environment and enjoy taking on a variety of responsibilities? If so, we have a fantastic opportunity for you!

Travel + Leisure Tokyo Team is seeking a highly skilled and detail-oriented Senior Office Administrator to join our team. As a Senior Office Administrator, you will be responsible for managing and coordinating administrative tasks to ensure the smooth operation of our office. You will actively contribute to the company vision of making holiday dreams come true by providing superior customer service to all owners and guests. You will be responsible for managing and overseeing efficient operations relative to the Sales operations.

Responsibilities

Manage & oversee all operational matters relating to the Sales administration function of their respective office.
Manage and maintain business / partnership relationships with a focus on corporate & marketing teams
Maintain the highest level of customer service to ensure all needs for the owners and guests are met.
Manage and maintain the documentation requirements relating to the selling process.
Oversee the responsible cash handling and direct deposit transactions for the sales site and ensure security of all finances and cash
Oversee efficient management of stock control and order management
Reviews and update, when necessary, SOPs in line with changes from the business.
Ensure all communication of necessary points is carried out clearly and concisely
Liaise with sales teams regarding any problems or complaints that arise
Maintain exemplary grooming including fresh, ironed uniforms, wear name badge and ensure that personal hygiene standards are maintained at all times
Be punctual when arriving at work and returning from meal breaks
Employees must not willfully place at risk the health and safety of themselves or any other persons in the workplace and to not willfully or recklessly interfere with or misuse anything provided for health and safety
Display a Count On Me! service to all internal and external parties
Display innovation through inspiring, creating and improving processes and products.
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.

Requirements

High School diploma or relevant work experience
Proven experience as an Office Administrator or similar role.
Knowledge and understanding of OH&S
Ability to work a flexible schedule, including nights, weekends, public and school holidays.
Timeshare experience a benefit but not required
Demonstrate good customer service
Must be energetic and express the Count On Me philosophy at all times
Must be self-motivated, being able to manage multiple tasks
Must be well organized and able to perform under stressful situations
Web based application management
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Proficiency in Microsoft Office Suite and office management software.
Excellent communication and interpersonal skills.
Ability to handle confidential information with discretion and professionalism.
Strong problem-solving and decision-making abilities.
Ability to work independently and as part of a team.
Flexibility and adaptability to changing priorities and deadlines.
Proactive and self-motivated with a positive attitude.