PACO IPTEL Project Technical Lead

Appealing Points:

• Opportunity to technically lead large-scale 4G/5G Packet Core and IMS telecom projects, gaining deep exposure to cutting-edge Telco technologies
• Global customer-facing role bridging Japanese customers, offshore teams, and partners, allowing strong use of bilingual communication and leadership skills
• Broad responsibilities covering project management, technical support, escalation handling, and team development, enabling strong career growth as a telecom leader

Annual salary: 8 Million and above

Job Responsibility:

• Primary project contact point in Japan towards local TDLs and MS PM for technical project delivery, project scheduling and completion review and updates.
• Communication with subcon POCs, Engineers on day-to-day activities and work as a bridge between domain leader and partners locally.
• To be a Primary contact point for the Customer on the demands, scheduling and task assignment, performance KPIs etc.
• Works with Program Leader for meeting the Remotization / Offshoring targets for the domain.
• Leading weekly subcon project reviews and follow-up on actions.
• Work with domain leads to ensure the trainings needs for subcon engineers are addressed.
• Coordinate with Engineers on Backlogs (Update status, Sync up with Global L3 for any SF ticket etc)
• Including checking local engineers’ performance follow-up, tickets load, tickets they are handling, solving etc.
• Translation support while working with remote engineers or Domains etc.,
• Tech skills/training requirements handling for new resources joining telecom projects.
• Talking the subcon POC and Engineers, handling escalations and reporting to customer on timely manner.
• LNI process follow-up with engineers, tracking certification compliance.
• Handling Commercial site access (KDDI group 3 and group 4) and support remote engineer.

Job Qualification:

• Candidate should have good knowledge & exp. in Packet Core or IMS Solution
• Should have deep knowledge of 4G and 5G call flows, and overall understanding of latest technologies in the Telecom space including Packet Core, VOLTE, VoWiFi, IoT etc
• Should have experience in installing, upgrading, integration different packet core nodes.
• Sound understanding of troubleshooting issues related to packet core solution/nodes
• Candidate with prior experience in leading project delivery/technical management with any of the mentioned nodes will be preferred. (SGSN / MME, GGSN/EPG , PCRF, CFX, NTAS etc.)
• Candidate should possess excellent communication skills both in English and Japanese.
• Should have prior experience in estimating/sizing projects.
• Should have prior experience in project milestone management/technical delivery management
• End Customer/Stakeholder management.
• 10+ years with minimum 4+ years as Project Technical Lead/Manager.
• Mandatory Skills: Telecom Telco Cloud Orchestrator.

Language Skills: Business level Japanese (JLPT N2) and Fluent level English

Company Description:

A leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability, and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.

[Measures against passive smoking]

No smoking indoors allowed

Designated smoking area

. Skillset Required: Packet Core, IMS, Telecom space, VOLTE, Stakeholder management, Telecom Telco Cloud Orchestrator