E-Commerce Project Manager

• Lead cross functional programs/projects to deploy new EC platform/service with connecting related other systems including third party solutions keeping UX, UI quality and sales as existing EC sites
  
• Migrate existing features/data to new EC platform smoothly by localizing them leading related parties such as local/zone IT/business, supply chain, Call Centre, digital, CRM, brand teams in addition to foreign system vendors, creative agencies, and 3rd party solution vendors
  
• Enhance owned EC platform continuously to improve sales and UX after implementation including optimization of site ergonomic / e-merchandizing: catalogue, promos, testing, new parts on the site, in link with the marketing plan
  
• Act as technical/technology guardian in supporting e-Biz team to accelerate the D2C business growth
  
• Track and measure site & Business performance to increase programs ROI
  
• Facilitate new technology, tools and partners deployment to improve own e-commerce platforms performance
  
• Coordinate closely with Brand, Digital & CRM teams in country
  
• Coordinate closely with Regional & Local IT and Supply Chain teams
  
• Coordinate closely with Regional Digital & Brand headquarter team
  

Requirements

• 15 years of experience in leading cross functional program/project managements for B2B/B2C system/service deployment
  
• Core project management skills, risk management, error management, change request management
  
• Team management Skill: management experience at least more than 3 members and guide/train the member if any intervention is required
  
• Translating business requirements of E-commerce system to convey to system vendor to correctly deploy and to maximize performance
  
• Specialty of EC management system or platform, and web analytics/tag management tools, it would be appreciated if she/he has Sales Force Commerce Cloud (SFCC) knowledge and experience
  
• Experience launching EC sites including people management
  
• Experience working with IT teams in digital platforms plus
  
• Strong communication skill in English with various parties
  
• Experience in E-Business user experience and user interface
  
• Experience across multiple Digital channels including search, social, email, display, video etc
  
• Sensitivity toward details
  
• Agility and flexibility in complex situation
  
• Strong interpersonal skills
  
• Highly collaborative personality
  
• Luxury brand business fit and understanding
  
• Experience of D2C e-commerce business operation, technical account management, customer care, supply chain related operation are plus
  
• Experience of AGILE development scheme is plus
  
• Working knowledge of HTML, CSS, Java script is plus
  
• Demandware experience is plus
  
• People/Team Management experience is plus
  
• Professional career in FMCG industry is plus
  
• Strong (near-native) Japanese skills, with business-level English skills