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Customer Quality Engineer
Your Job
Ensure customer satisfaction by assessing the quality of products and taking ownership of communication between the plant and customer.
What You Will Do
1. Make initial analysis of customer returned parts, including returns from OEM customers (0km failure) as well as returns from market (Field claim), and lead further analysis.
2. Execute initial analysis using equipment such as FTIR, SEM, Xray, etc, and/or drive analysis by external laboratory.
3. Make report to design center and plant and drive the team to resolution.
4. Work with manufacturing plants and suppliers to make resolution of quality issues using 8D methodology. Represent Molex to make correspondence with customer and submit 8D report.
5. Create quality related reports for internal and external needs, e.g. internal quality report, quality presentation to customer and so on.
6. Support evaluations test by customer standard.
7. Proceed data processing for quality metrics and make report periodically.
8. Manage SAP data in quality.
Who You Are (Basic Qualifications)
More than 5 years experience as a quality engineer or test engineer in the automotive supplier field.
Written and verbal English communication skill to facilitate team meeting with global members.
Experience working in tier1 auto parts supplier.
Ability to travel both domestic and international (US/China/PHL/MEX). 25% travel expected.
What Will Put You Ahead
Knowledge of automotive electronics components
Quality audit methodology knowledge and experience, e.g. certified auditor.
Bachelor or Master in Electrical or Mechanical Engineering
International assignment / overseas work experience
Experience working with Toyota, Nissan, and Honda
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
Molex
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better. Learn how our
business philosophy
helps employees unleash their potential while creating value for themselves and the company.
Ensure customer satisfaction by assessing the quality of products and taking ownership of communication between the plant and customer.
What You Will Do
1. Make initial analysis of customer returned parts, including returns from OEM customers (0km failure) as well as returns from market (Field claim), and lead further analysis.
2. Execute initial analysis using equipment such as FTIR, SEM, Xray, etc, and/or drive analysis by external laboratory.
3. Make report to design center and plant and drive the team to resolution.
4. Work with manufacturing plants and suppliers to make resolution of quality issues using 8D methodology. Represent Molex to make correspondence with customer and submit 8D report.
5. Create quality related reports for internal and external needs, e.g. internal quality report, quality presentation to customer and so on.
6. Support evaluations test by customer standard.
7. Proceed data processing for quality metrics and make report periodically.
8. Manage SAP data in quality.
Who You Are (Basic Qualifications)
More than 5 years experience as a quality engineer or test engineer in the automotive supplier field.
Written and verbal English communication skill to facilitate team meeting with global members.
Experience working in tier1 auto parts supplier.
Ability to travel both domestic and international (US/China/PHL/MEX). 25% travel expected.
What Will Put You Ahead
Knowledge of automotive electronics components
Quality audit methodology knowledge and experience, e.g. certified auditor.
Bachelor or Master in Electrical or Mechanical Engineering
International assignment / overseas work experience
Experience working with Toyota, Nissan, and Honda
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
Molex
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better. Learn how our
business philosophy
helps employees unleash their potential while creating value for themselves and the company.
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