Sales Process Support Specialist

ホリスターについて

ホリスターは社員所有の独立した企業で、ヘルスケア製品の開発、製造、販売を世界中で行っています。
わたしたちは、オストミー・ケア、コンチネンス・ケアおよびクリティカル・ケア向けの革新的な製品を率先して開発し、
患者様や医療従事者向けの教材も提供しています。
米国イリノイ州リバティビルに本社を置く当社は、当社はジョン・ディッキンソン・シュナイダー社の完全子会社で、
3大陸に製造・流通センターを持ち、約80カ国で販売しています。
当社の製品とサービスを利用する人々の生活をより生きがいのある尊厳あるものにするという使命と、
独立した社員所有の企業として成長・繁栄し、その過程でより良い人間になるというビジョンを掲げ事業を展開しています。
詳しくはwww.Hollister.comをご覧ください

Summary

Role of Sales Operations is to support the effective and efficient functioning of a company's sales department. Its main responsibilities include formulating sales strategies and KPIs, driving sales and marketing initiatives, supporting monitoring and decision-making through data analysis and reporting, as well as overseeing operations such as CRM usage, meeting management, and sales administration. It collaborates closely with sales headquarters (including department heads and field teams), marketing, and internal departments to plan and execute these tasks.

Responsibilities

• Operating and troubleshooting SFDC, conducting training, and participating in projects.
• Creating and updating KPI reports, dashboards, and providing them to the sales team.
• Extracting data from systems and creating non-standard reports.
• Managing master data and various system configurations during organizational changes or reassignments.
• Optimizing the process of creating estimates for agencies.
• Visualizing sample supply status and formulating guidelines.
• Processing, summarizing, and analyzing data related to sales information.
• Aligning with global initiatives and participating in projects

Work Experience Requirements

• Candidates with at least 3 years of professional experience and minimal job changes (ideally 0 to 1 job changes), along with experience in sales or sales strategy, planning, or management, are preferred.

Preference will be given to candidates who have experience in one or more of the following:

• Proven track record in sales support roles or similar administrative positions.
• Experience in independently managing data, creating reports, and handling system administration tasks.
• Experience in smooth communication with internal departments and external parties.
• Experience in sales strategy and planning departments in the pharmaceutical industry, as well as experience in SFE (Sales Force Effectiveness).
• Experience in data management, analysis, utilization of sales tools, and system management.

Education Requirements

Holds a minimum education level of a college (a degree in a related field preferred)

Specialized skills/Technical knowledge

The ideal candidate should possess the following attributes:

• Ability to collaborate with other companies and departments, fostering cooperation and building trust relationships.
• Strong sense of ownership, dedication, and effort towards achieving goals.
• Capability to efficiently and effectively handle multiple tasks, prioritizing them promptly.
• Self-starter mentality, committed to continuous learning and improvement.
• Customer and field-oriented approach.

The candidate should meet one or more of the following specialized knowledge requirements:

• Knowledge of the medical industry and pharmaceutical industry.
• Understanding of sales strategy planning and execution.
• Experience in CRM management (SFDC preferred).
• Basic understanding of data and systems.
• Familiarity with office automation and process automation.
• Understanding of data analysis, visualization, and reporting.
• Knowledge of marketing principles.
• Proficiency in Microsoft Office Suite, BI (Business Intelligence), RPA (Robotic Process Automation), and CRM software.
• Experience in process analysis, standardization, and documentation.

Local Specifications

• Fluent Japanese (Native level)
• Minimum proficiency in English (TOEIC score of 550 or above).

ホリスターについて

ホリスターは社員所有の独立した企業で、ヘルスケア製品の開発、製造、販売を世界中で行っています。
わたしたちは、オストミー・ケア、コンチネンス・ケアおよびクリティカル・ケア向けの革新的な製品を率先して開発し、
患者様や医療従事者向けの教材も提供しています。
米国イリノイ州リバティビルに本社を置く当社は、当社はジョン・ディッキンソン・シュナイダー社の完全子会社で、
3大陸に製造・流通センターを持ち、約80カ国で販売しています。
当社の製品とサービスを利用する人々の生活をより生きがいのある尊厳あるものにするという使命と、
独立した社員所有の企業として成長・繁栄し、その過程でより良い人間になるというビジョンを掲げ事業を展開しています。
詳しくはwww.Hollister.comをご覧ください