Job Description: Salesforce Developer (Agentforce)
Role Overview
We are looking for a talented Salesforce Developer with 2-5 years of experience in Salesforce platform development and hands-on exposure to Agentforce and Salesforce AI capabilities. The ideal candidate will be responsible for designing, developing, and implementing Salesforce solutions while leveraging Agentforce to create intelligent, AI-powered customer and employee experiences.
Key Responsibilities
- Design, develop, test, and deploy Salesforce applications and customizations.
- Develop solutions using Apex, Lightning Web Components (LWC), SOQL, SOSL, Flows, and APIs.
- Build and maintain custom objects, triggers, workflows, validation rules, and automation processes.
- Configure and implement Agentforce Agents, Topics, Actions, Prompt Templates, and AI-driven workflows.
- Integrate Agentforce with Salesforce data, Flows, Apex classes, and external systems.
- Collaborate with business analysts, administrators, and stakeholders to gather requirements and deliver scalable solutions.
- Develop and support integrations using REST/SOAP APIs and middleware platforms.
- Ensure adherence to Salesforce best practices, coding standards, and security guidelines.
- Participate in code reviews, testing, deployment, and production support activities.
- Troubleshoot and resolve technical issues related to Salesforce and Agentforce implementations.
Required Technical Skills
Salesforce Development
- 2 to 5 years of experience in Salesforce development.
- Strong expertise in: Apex Programming Lightning Web Components (LWC) SOQL & SOSL Salesforce Flows Triggers and Batch Classes Custom Objects and Metadata Validation Rules & Approval Processes Salesforce Security Model
Agentforce & AI Skills
- Hands-on experience with Salesforce Agentforce.
- Knowledge of: Agentforce Agent configuration Topics and Instructions Agent Actions Prompt Builder Einstein AI capabilities Generative AI use cases within Salesforce
- Experience integrating Agentforce with Salesforce business processes and automation workflows.
- Understanding of AI-powered customer service, sales, and productivity solutions.
Integration Skills
- Experience with REST and SOAP APIs.
- Knowledge of Platform Events and Salesforce Integration Patterns.
- Experience integrating Salesforce with external applications and third-party systems.
Preferred Qualifications
- Salesforce Platform Developer I Certification.
- Salesforce AI Associate Certification.
- Agentforce Specialist Certification (preferred).
- Experience with: Service Cloud Sales Cloud Experience Cloud Data Cloud (good to have)
- Familiarity with Git, DevOps, CI/CD tools, Copado, or Gearset.
Educational Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Desired Competencies
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to work in Agile/Scrum environments.
- Self-motivated with a passion for learning emerging Salesforce and AI technologies.
- Strong teamwork and collaboration skills.