Job Title: Senior Agentforce Developer
Location: Bangalore, India
Experience: 5–7 Years
Employment Type: Full-Time
About the Role
We are looking for a highly motivated Senior Agentforce Developer with strong technical expertise across the Salesforce platform and emerging AI capabilities. The ideal candidate will have 5–7 years of Salesforce development experience, including a minimum of 2 years of hands-on experience with Salesforce Data Cloud and Agentforce and a proven track record of delivering scalable, enterprise-grade solutions.
This role is best suited for a self-starter and strong individual contributor who can independently drive solution design and development while demonstrating the potential to grow into a future technical leadership role. The candidate should possess a strong solution mindset, excellent problem-solving skills and hands-on expertise in Sales Cloud, Service Cloud, and Experience Cloud.
Key Responsibilities
Salesforce Development & Solution Design
- Design, develop, test, and deploy scalable Salesforce solutions aligned with business requirements.
- Translate functional requirements into efficient technical designs and implementation plans.
- Build and maintain custom applications using Apex, Lightning Web Components (LWC), Flow and Salesforce platform capabilities.
- Participate in solution discussions and provide recommendations based on Salesforce best practices.
- Ensure application performance, scalability, security, and maintainability.
Data Cloud & Agentforce
- Develop and support Salesforce Data Cloud implementations, including data ingestion, data modeling, identity resolution, segmentation and activation.
- Build customer engagement use cases leveraging Data Cloud insights.
- Configure and implement Agentforce solutions, including AI-powered workflows, agent actions, prompts and business process automation.
- Collaborate with architects and business teams to integrate Agentforce and Data Cloud capabilities into enterprise solutions.
Cloud Expertise
- Deliver enhancements and solutions across:
- Sales Cloud
- Service Cloud
- Experience Cloud
- Configure and customize Salesforce features to support sales, service, and customer engagement processes.
- Implement automation using Flows, Approval Processes, and other Salesforce declarative capabilities.
Integrations & Technical Delivery
- Develop and maintain integrations with external applications using REST/SOAP APIs, Platform Events and middleware platforms.
- Participate in technical design reviews, code reviews and deployment activities.
- Troubleshoot complex technical issues and provide effective solutions.
- Follow Agile development methodologies and DevOps best practices.
Growth & Leadership Readiness
- Demonstrate ownership and accountability for technical deliverables.
- Act as a trusted technical resource within the project team.
- Mentor junior developers and share Salesforce best practices.
- Build leadership capabilities and progressively take ownership of technical streams and small teams.
Required Skills & Experience
Experience
- 5–7 years of Salesforce development experience.
- Minimum 2 years of hands-on experience with Salesforce Data Cloud and Agentforce.
- Strong experience delivering Salesforce implementations in enterprise environments.
- Experience working independently with minimal supervision.
Salesforce Expertise
- Strong expertise in:
- Sales Cloud
- Service Cloud
- Experience Cloud
- Data Cloud
- Agentforce
- Salesforce platform customization and configuration.
- Apex Programming, Lightning Web Components (LWC), SOQL, SOSL and Flows.
- Salesforce Security Model, Sharing Rules, Profiles, Permission Sets and Role Hierarchies.
Technical Skills
- REST and SOAP API integrations.
- Platform Events and Integration Patterns.
- CI/CD and DevOps practices.
- Git-based source control management.
- Agile/Scrum delivery methodologies.
Behavioral Competencies
- Self-starter with strong ownership and execution focus.
- Strong analytical and problem-solving skills.
- Solution-oriented mindset with the ability to balance business and technical needs.
- Effective communication and stakeholder collaboration skills.
- Eagerness to learn and grow into a Technical Lead role.
Preferred Qualifications
- Salesforce Platform Developer I Certification (mandatory preferred).
- Salesforce Platform Developer II Certification (preferred).
- Salesforce Data Cloud Consultant Certification.
- Salesforce AI Associate and/or Agentforce Specialist Certification.
- Experience working in large-scale Salesforce transformation programs.
- Exposure to multi-cloud Salesforce implementations.
What Success Looks Like
- Independently delivers high-quality Salesforce solutions with minimal oversight.
- Drives innovation through effective use of Data Cloud and Agentforce capabilities.
- Demonstrates strong technical ownership and solution-thinking abilities.
- Contributes to project success while building leadership capabilities for future Team Lead responsibilities.
Location: Bangalore (Hybrid/Onsite as per business requirements)
Experience: 5–7 Years Salesforce | 2+ Years Data Cloud & Agentforce | Strong Individual Contributor with Leadership Potential
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