SPA Therapist

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking SPA Therapist to achieve the company’s objectives and create a memorable guest experience.

Work for a highly prestigious hotel in Spa Team.
Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.

Key Accountabilities

• Deliver treatments professionally and consistently in accordance with company standards, spa protocols, and training guidelines.
• Provide exceptional guest service by anticipating guest needs, ensuring comfort throughout the treatment experience, and responding promptly to requests.
• Adhere to all health, safety, hygiene, and sanitation standards to maintain a safe and luxurious spa environment for guests and colleagues.
• Maintain treatment rooms in an impeccable condition at all times, ensuring cleanliness, tidiness, and a welcoming environment throughout operational hours.
• Use the correct products, equipment, and quantities as specified during training, ensuring consistency and quality in all treatments delivered.
• Foster a positive and collaborative team culture by working closely with colleagues and supporting the overall success of the Spa operation.
• Prepare treatment rooms, products, equipment, and amenities in advance to ensure all treatments are delivered seamlessly and in accordance with established standards.

General Requirements

• A minimum of 3 years of experience as a Spa Therapist is preferred, ideally within a luxury hotel, resort, or high-end spa environment.
• Conversational proficiency in both English and Japanese, with the ability to communicate effectively with international guests and colleagues.
• Passionate about delivering exceptional guest experiences and building genuine connections through personalized service and attentive care.
• Strong interpersonal and communication skills, with the ability to create a welcoming and comfortable environment for guests.
• Demonstrated problem-solving skills and the flexibility to respond effectively to changing guest needs and operational requirements.
• Ability to work collaboratively in a multicultural team environment while maintaining high standards of professionalism and service excellence.

We are delighted to receive your resume for further consideration.