Telecom Operations & Data Analyst - Network Operations & Telecommunications, Tokyo

Our Team

The Bloomberg Engineering Communications team oversees the design, procurement and delivery of telecommunication services for Bloomberg and its customers. We're responsible for Telecom Service Provider relationships to design, order, and support over 20,000 unique connections globally. We work collaboratively with our Network Engineering and Technical Support teams to design and order connectivity for Bloomberg and our customers.

Once installed, we support our existing connectivity through active management of Service Providers when challenges arise. This includes supporting escalation calls, design reviews, route and service documentation, provider follow-ups, invoice approvals, network audits, and operational reporting. We're also involved in proof-of-concept product and design testing with our Network Engineering team and in initiatives that support Bloomberg data centers, infrastructure modernization, automation, analytics platforms, and AI-supported systems.

What’s the role?

We're looking for a colleague to join the Telecom team within APAC. This role is ideal for someone who is early in their career and interested in developing expertise across Telecommunications, service provider management, network infrastructure, analytics, and process improvement.

Some telecom experience is highly preferred, but what is most important is that you demonstrate curiosity, strong analytical thinking, attention to detail, and a clear interest in learning about the telecom industry and the critical role connectivity plays in Bloomberg's global infrastructure. You will support core running-the-business requirements while helping the team strengthen its analytics capability, improve operational insight, and enhance workflow efficiency, documentation quality, and compliance/audit readiness.

You will partner with peers across our APAC & global offices, which means you will need to take ownership of your tasks while being proactive in reaching out for guidance and support.

We'll trust you to:

• Support the team with day-to-day running-the-business activities, including tracking quoting/provisioning requests, maintaining documentation, supporting service provider follow-ups, and helping ensure work progresses in a timely and organized way
• Assist with data analysis, reporting, dashboards, and operational insight across telecom inventory, commercial reviews, service provider performance, audit activities, and workflow management
• Help improve the quality, structure, and consistency of team documentation, process records, inventory data, and audit evidence
• Develop an understanding of telecom products and connectivity types, including Ethernet, Internet, cross connects, cloud connectivity, voice services, and other carrier network services
• Contribute to audit and analytics initiatives that help identify operational, commercial, design, documentation, and compliance improvements
• Use analytical tools and structured problem-solving to help the team improve workflow efficiency, reporting quality, and decision-making
• Learn how physical routing, diversity, resiliency, commercial terms, and provider performance contribute to the design and support of a robust global network
• Bring a fresh perspective to the team and contribute ideas on how automation, analytics, AI-supported systems, and improved data practices can help modernize how we work

You'll need to have:

• 2-6 years’ experience in the telecom industry, network infrastructure, connectivity, technology operations, or Data Center services
• Strong analytical skills, with the ability to work with data, identify patterns, summarize findings, and communicate insights clearly
• Good attention to detail and an organized approach to managing tasks, documentation, data, and follow-ups
• Strong communication skills, including the ability to work with internal stakeholders, service providers, and colleagues across different locations and cultures
• Comfort working with spreadsheets, reporting tools, documentation platforms, ticketing systems, or similar business applications
• Ability to manage multiple tasks, prioritize effectively, and ask for support or clarification when needed
• A proactive mindset, with curiosity, accountability, and a desire to improve how work is done
• Ability to work with peers as part of a regionally distributed team

We’d love to see:

• Understanding of networking or telecom concepts such as WAN, Ethernet, Internet services, cloud connectivity, data centers, circuits, routing, diversity, or service providers
• Familiarity with tools such as Qlik or other analytics and reporting tools
• Experience with Claude, Chat GPT or similar AI tools and practical application for AI-supported workflows, data quality, process improvement, documentation management, or operational reporting
• Experience using tools such as JIRA or similar platforms for task tracking, documentation, or reporting
• Exposure to project coordination, business analysis, audit support, invoice review, procurement support, or operational controls

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Bloomberg Professional Services

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Tokyo | www.bloomberg.com/tokyo