ROLE PURPOSE

Design the experience layer that makes the new cloud environment feel better than what it replaces. The role turns migration into adoption: intuitive dashboards, intake forms, templates, navigation, and visual standards that reduce friction for 10,000 users — especially the non-technical majority encountering Jira and Confluence in new ways.

KEY RESPONSIBILITIES

  • Design and build standardized, role-relevant Jira dashboards, boards, and reporting views for key personas (leadership, PMO, agile teams, corporate functions), aligned to SAFe artifacts where applicable.
  • Design intake forms, request types, and guided workflows that make Jira approachable as a lightweight task and intake tool for non-technical teams.
  • Define Confluence information architecture and template systems: space structures, navigation patterns, page templates for common needs (retrospectives, decision logs, playbooks, meeting notes).
  • Establish and document experience standards — naming, layout, visual consistency — so team-created content converges rather than fragments after migration.
  • Partner with the Training Lead and OCM Lead on the visual quality of enablement assets: guides, video walkthroughs, communications templates, and champion toolkits.
  • Run lightweight usability feedback loops after each wave; translate friction findings into concrete configuration and template improvements.
  • Prototype experience enhancements using platform-native capabilities (Jira/Confluence configuration, automation, and — where appropriate — Forge UI patterns) in consultation with the Jira Cloud Architect.

REQUIRED QUALIFICATIONS & EXPERIENCE

  • 7+ years in UI/UX design/engineering with a portfolio demonstrating enterprise platform or workflow-tool experience design (not solely marketing or consumer surfaces).
  • Hands-on Jira and Confluence configuration depth: dashboards, filters, boards, templates, space design — enough to build, not just specify.
  • Strong information-architecture and design-system craft; ability to codify standards other teams can follow.
  • Working front-end proficiency (HTML/CSS/JavaScript) for prototyping and asset production.
  • User-research instincts: comfortable running feedback sessions and converting findings into prioritized improvements.

PREFERRED

  • Experience designing for mixed technical/non-technical enterprise audiences during a platform change.
  • Familiarity with Atlassian Forge UI kit or Marketplace app UX patterns.
  • Data-visualization craft for programme and adoption reporting surfaces.

Milestone Technologies, Inc.からの続きを読む
Milestone Technologies, Inc. 6 hours ago
Milestone Technologies, Inc. 6 hours ago
Milestone Technologies, Inc. 6 hours ago

Senior UI/UX Engineer

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