Vendor Manager - Japan Supply Chain

The Team

The Supply Chain team is responsible for ensuring Bloomberg products and services are delivered reliably and efficiently to our customers around the world. We partner closely with contract manufacturers, logistics providers, repair vendors and internal business partners to maintain operational excellence while continuously improving quality, service and cost.

The Japan Vendor Manager is responsible for managing strategic supplier relationships across Bloomberg's Japan Supply Chain network, ensuring vendors consistently meet operational, commercial and service expectations while supporting business growth and customer satisfaction.

We'll Trust You To:

• Own vendor performance across key operational metrics including service levels, quality, delivery, responsiveness, cost, budget performance and compliance, ensuring spend is effectively managed and aligned with business objectives.
• Drive vendor performance according to SLA, to deliver the right service to our customers. Support supplier onboarding, operational readiness and business continuity planning for new and existing vendors if needed.
• Identify opportunities to improve operational efficiency, reduce costs and simplify processes through standardisation, automation and stronger vendor collaboration.
• Partner with vendors to investigate operational issues, identify root causes and implement sustainable corrective and preventive actions.
• Manage operational escalations, balancing business priorities while maintaining strong long-term supplier relationships.
• Lead regular vendor business reviews, establishing clear performance expectations, identifying improvement opportunities and ensuring agreed actions are executed.
• Analyse vendor performance data to identify trends, risks and opportunities, using insights to drive continuous improvement initiatives.
• Collaborate with internal Supply Chain teams including Planning, Logistics, Warehouse Operations, Quality, Procurement and Customer Support to resolve operational issues and improve end-to-end execution.
• Monitor contractual obligations, operational compliance and governance processes, ensuring vendors consistently meet Bloomberg standards and policies.
• Communicate vendor performance, operational risks and improvement initiatives to regional and global stakeholders through clear reporting and governance forums.
• Support sourcing and procurement teams by providing operational input into vendor selection, performance assessments and ongoing supplier strategy.

You'll Need To Have:

• 6+ years of experience in Vendor Management, Supply Chain Operations, Procurement, Logistics or Operations Management.
• Experience in managing third-party vendors and driving vendor performance improvements.
• Strong understanding of end-to-end Supply Chain operations.
• Demonstrated experience analysing operational data and translating insights into business improvements.
• Excellent stakeholder management and communication skills across internal and external partners.
• Experience managing operational escalations and influencing without direct authority.
• Strong problem-solving and root cause analysis skills.
• Ability to manage multiple priorities within a fast-paced operational environment.
• Business-level English and native in or business-level Japanese language proficiency.

We'd Love To See:

• Experience in managing contract logistics service providers or contract manufacturers, repair vendors.
• Knowledge of supplier performance management methodologies and KPI governance.
• Experience leading continuous improvement initiatives using Lean, Six Sigma or similar methodologies.
• Familiarity with SAP, ERP systems and business intelligence tools such as Power BI or Tableau.
• Experience supporting cross-functional regional or global Supply Chain projects.
• Strong commercial awareness with the ability to balance service, quality, risk and cost.