(Open to consider candidates from Osaka and Tokyo. Flexible working arrangement). Key responsibilities Owns and manages the customer experience by managing end-to-end shipment process, in compliance with relevant company procedures and agreements with customer. Owns all customer issues and
企業概要 ETAS Japan Established in October 1998. ETAS Japan is a 100-percent subsidiary of the ETAS GmbH. ETAS provides vehicle basic software, middleware, development tools, cloud-based operations services, cybersecurity solutions, and end-to-end engineering and consulting services
●Company： Shiseido Co., Ltd. ●Location： Shiodome Office, Tokyo ●Department： Integrated Marketing & Communication Department, Cle de Peau Beaute Global Brand Unit ●Type of Job： Communication / PR ●Job Level： Staff ●Reports to： Group Manager ●Contract Type： Permanent ●Organization
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and
Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the
亚马逊致力于成为全球最以客户为中心的公司。在这里，人们几乎可以找到并发现他们想在网上购买的所有物品。通过为客户提供更多他们想要的选择，包括低廉的价格、广泛的选择和购物的便利，亚马逊继续发展成为世界一流的电子商务平台。如今，亚马逊总销售额的50％以上来自第三方。账户状况支持团队中的账户状况支持专员是亚马逊与我们的第三方业务合作伙伴（卖家）之间的主要接口。我们致力于为在亚马逊平台上销售商品的卖家提供世界一流的支持。我们努力在卖家意识到潜在问题之前预测他们的需求，并提供解决方案以帮助我们的第三方业务合作伙伴更好地为其客户提供服务。 职位描述：账户状况支持专员 地点：东京 语言要求：英语和中文 轮班要求：（视业务需求而定）轮班包括周末和节假日，每周全职 40 小时，日本时间上午 8 点至晚上 8 点之间轮班 9 小时，包括一小时的就餐时间。 账户状况支持专员必须依靠判断来计划和实现目标，并将在经理有限的监督下工作。账户状况支持专员需要运用其个人问题解决和分析技能来验证卖家的复杂交易和账户问题。成功的专员必须具备较高的软技能，具有同理心，并能够适应快节奏的工作环境。由于大多数决策都是在没有指导和高准确性的情况下做出的，因此所有候选人将以分析和客户服务为导向。 如果您成功成为账户状况支持专员，您将经常与销售人员、部门经理、风险分析师和其他公司员工进行书面和口头沟通，以实现您的目标。您将通过电话和电子邮件与我们的第三方卖家互动，指导和协助他们处理账户健康问题。一天中多达70％可能是接听和拨打电话联系人。当您与卖家沟通时，如果遇到不良指标或危险水平的账户，则需要能够重定向困难的对话。 Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By
Its fun to work in a company where people truly BELIEVE in what theyre doing! Were committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Lead and help a team of the
Key Responsibilities: Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment
HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day,
Company Description LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain
Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with
The Customer Success Advisor is responsible for owning the relationship with our key Returns customer in Japan. You will be responsible for ensuring timely and satisfactory resolutions of customer queries as well as technical and operational cases within the
Key Responsibilities: Performs all standard service activities through Tier0 & Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce We’re Salesforce, the
Head of Customer Invoice to Cash (Ci2C), Japan Location: Tokyo 50% Remote working Job type: Permanent About the job At Sanofi Consumer Healthcare, we have one overarching mission - to work passionately,challenging ourselves and our industry every
Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.
Customer Experience Lead, CWC Tokyo Description - Job Summary As a Customer Experience Lead, you are responsible for planning and managing the customer briefings and events at the Tokyo Customer Welcome Centre. Youll work with a variety of internal stakeholders
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
We are looking for a Customer Success Manager (CSM) to join us in Tokyo! As a subject matter expert of our Risk Intelligence solutions post-sale, you will help to differentiate customer experience and lead a successful customer adoption, retention
