Technical Consultant OneSource tax solution clients in Japan report various technical and non-technical issues, which requires successful resolution in a timely manner, minimizing/avoiding customer impact. This particular role focus on technical issues mainly, taking lead in resolving the issues in
Organizational Structure/ 事業・組織構成の概要カスタマーサクセスサービス(CSS)主にミッションクリティカルな環境で、クラウド製品を含むオラクル製品をご利用しているお客様に対して、追加有償の製品サポートおよび保守・運用サービス、教育サービス等を提供することで、システムライフサイクルを通してお客様のオラクル資産の稼働率やパフォーマンスを最大化し、システムを安定稼働させるためのソリューションを提供する組織です。 Job Description/ 職務内容クラウド製品を含むオラクル製品を使用するシステムに対して締結される運用保守サービスのデリバ ーを遂行します。提供サービスのアカウント責任者であるTechnical Account Managerとして担当顧客に対してシステムライフサイクルの各ステージで適切なサービスを提案し、海外リソースを含めたエンジニアリソース 活用したシステム保守・運用サービスの提供を通じて、システムの安定稼働を実現します。 Roles & Responsibility/ 個人に期待する役割やミッションシステムの運用代行業務を行うサービスを提供する中で、運用上の課題を主体となって解決に導いたり、安定運用に必要な技術情報を取りまとめたり等、お客様への提案や管理を行います。また対象サービスの契約の維持および 当顧客への新規提案機会の創出に関する責任を負います。これら業務をお客様、および社内グローバルメンバーを含めた関係者(運用技術者、製品保守・開発エ ジニア、製品担当、営業担当など)と連携して遂行します。常にお客様と円滑なコミュニケーションを図り、提供するサ ビスについて顧客満足度を高 、組 の ジ に貢献します。 Must/ 必須のキャ ア、スキル、資格など1. 主にクラウドサービス上でのエンタープライズ向けシステム基盤の運用設計2. アカウント責任者として担 顧客のハンドリングの経験3. で Want/歓迎するキャリア、スキル、資格など1. プ (PMPその他同等 資格)2. NW クラウ システ (仮想化基盤、OS、Middleware等) ITIL
Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction
Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of
Company Description モーターサイクル&パワースポーツ事業部は、ネットワーク化システム、アシスタントシステム、パワートレインシステムと電動化の各分野に熟知する情熱あふれるエクスパートを有し、小型二輪車から高性能な二輪車、パワースポーツ全般まで幅広くカバーする包括的ソリューションを提供しております。通常、ボッシュの事業部門の本部はドイツにありますが、モーターサイクル&パワースポーツ事業部門は、世界の二輪者産業の中心地である日本にグローバル本部を置く形で運営しており、これはボッシュとして、ドイツ国外にグローバル本部を設置した初めての事例です。また米国、欧州、インド、中国に支部を展開しており、全世界の二輪車とパワースポーツ車両メーカーの個々の要求により効率的に答えるグローバルな体制を構築しております。 Two-Wheeler & Powersports is part of the Bosch Mobility Solutions business sector, building Bosch’s two-wheeler and powersports activities cross divisionally. Combining the areas of vehicle motion & safety, environment & efficiency and comfort
Cloud Technical Lead (Non-managerial) (Japanese Fluency is a Must） What We Do: At SAS were the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re
Why Patients Need You Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members, who understand the importance and impact
Are you a Sales Specialist that is motivated to deliver? Are you interested in Configuration and Software Administration? Join a team that is building growth Baker Hughes Bently Nevada offers a holistic suite of machine condition
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
Mapbox - Technical Support Engineer Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation
Requisition #: 14327 Internal Job Title: Technical Support Engineer Job Level: P1 Hiring Mgr: Yuichiro Hiyoshi External Job Title: Technical Support Engineer : Electromagnetics Business Unit: ANSYS Customer Excellence Recruiter: Masamichi Tanaka Our Mission: Powering Innovation That Drives
Job ID:39314 Lloyd’s Register Location: Japan / Malaysia / Singapore What we’re looking for A Technical Key Account Manager (TKAM) who contributes to providing support to our clients in the resolution of their technical queries and technical cases, in
HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you
Job Description 1. About Thermo Fisher “ Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately$40 billion. Our Mission is to enable our customers to make the world
A world-renowned media and entertainment company is looking for a Facilities Technical Infrastructure Senior Specialist/Assistant Manager. The position is based in Osaka and requires on-site work with flexible schedules. FULL relocation support is available. About The Company
Excellent Archiving Engineer Opportunity for MS Exchange at a well established Multinational Technical Consulting Company. This position offers a great salary package as well as other benefits! Client Details Our clients are large multinational IT consulting services
This is a Start-up Fintech company Responsibilities: * Overseeing all design projects from conception to delivery. * Managing and motivating a team of designers. * Ensuring all design projects are delivered on time and meet company
A leading global SaaS provider with solutions and platforms enabling clients to take of advantage of their data in DX initiatives. Trusted as a leader in the industry, this company continues to launch new solutions to include
With a focus for Digital Transformation and Data-driven strategy in Japan, this leading global SaaS company has continued to thrive and achieve record growth through providng new technologies for their clients. As the Senior Presales Engineer,
