POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range
JOB SUMMARY Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders,
Job Description Your Responsibilities This position reports to the Guest Services Duty Manager. The Guest Services Officer shall also maintain the highest level of safety, security, and service standards for ground operations. Your Duties: To ensure the smooth
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow
Job Description Responsibilities You will be responsible for team performance, smooth day-to-day operations, monitoring, planning and coaching. The Guest Service Officer shall also maintain the highest level of safety, security, and service standards for ground operations. Your
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
Job Description Responsibilities To ensure the smooth daily operations by Guest Services at Check-in counter, Gate Management, Arrival Hall and also to prepare daily operations reports. To ensure that staff are properly planned before starts of operation
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
世界100カ国・6,000カ所以上のホテルを展開するIHGグループのブランドの1つである、ホテルインディゴ。 様々な色と個性が混在するジャングルシティ渋谷の上空から、万華鏡のように変化するカルチャーをビビッドに照らし出します。 ホテルインディゴ東京渋谷は、クリエイティビティを刺激する渋谷カルチャーの発信地として、多様性を讃え、芸術性に溢れたこの街の魅力を館内のあちこちに散りばめ、アップデートされたホテル体験へとゲストを導きます。 業務内容 エグゼクティブシェフの指示のもと、パティシエとして、ブランド運営基準の範囲内で優れた製品とサービスを提供するために、効率的な運営に携わっていただきます。 具体的には、 ブランド基準に従って、デザート、パン、焼き菓子の準備、ベーキング、仕上げを監督します。 ペストリー/ベーカリーの新しいレシピとメニューアイテムを開発、テスト、およびコストアウトします。準備されたすべての製品の最新の正確なレシピと原価計算を維持します。 日々の業務の指示、仕事の計画・割り当てを行い、常に適切な人員を確保します。 チームをまとめ、指導や評価を通してチームメンバーの能力を高め、目指すべき業績や成長の目標を設定します。 必要に応じて人事関連の対応を提案または実行します。 各チームが目標に向かって前進できる素晴らしい職場環境を促進してください。 日々のコミュニケーションや他の部門との調整を通して、チームワークとサービスの質を高めるよう努めます。 応募資格 今回のポジションには必要な資格、技術スキル、および実績のあるラグジュアリーホテルでの同様の役割での経験が必要であり、次のものが含まれます。 調理の学位または免許。 少なくとも5年のシェフもしくはペストリーシェフとしての実務経験。 日常会話レベル以上の日本語および英語のスキル 少なくとも1年の管理職経験、またはそれに相当する教育 日本で就労可能な資格 理想的な人物像 チームメンバーをリスペクト出来る方 渋谷という土地に魅力を感じていただけ 福利厚生 120日、有給休暇（初年度は10日付与）、私傷病休暇（年間12日）、IHGグループ従業員割引制度、食事手当（10,500円／月）など、ホテルならではの福利厚生も充実しています。 個性や色が交差する渋谷らしく、様々なバックボーンを持つ方や多国籍な人材が活躍できる場所です。 ホテルレストラン出身者だけでなく、ホテルでの就業経験が無いスタッフもたくさん在籍しています。 働くスタッフ全員が自分らしく働くことができる、そんな環境を目指しています。 様々な人々やクリエイティブが交差するカルチャーの発信地として、日々変化を続けながらユニークで忘れらない体験をゲストへ提供するお手伝いをしていただきます。 日本にいながらも外国にいるような新鮮さを感じる環境で、臨機応変さが求められることもありますが、今までにない価値観を見出したり、新しいトレンドを創っていくような仕事を経験できます。 Duties and Responsibilities As Pastry Chef,
