Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and
Account Services Manager / アカウントサービスマネージャー Description - アカウントサービスマネージャー(ASM)の職務内容 担当する顧客 日本国内でHP Indigo デジタル印刷機およびHPインクジェットデジタル印刷機を導入する顧客3社～5社程度。 主な役割 お客様とのコミュニケーション、技術課題の進捗管理、各種改善プロジェクト等の企画・立案・遂行、パートナーおよび国内外他部署との連携、サービスコストの管理、各種レポーティングまで、様々なタスクが含まれる。関係する社内の関連部門、グローバルの部署、社外の協力会社と連携を取りながら、お客様のオペレーショナルエクセレンス達成と成長を支援する。 また、担当する顧客以外においてもHPソリューションの提案、開発、提供などを行い、HPビジネス売上増へ繋げる。 業務内容オペレーショナルエクセレンスの達成と成長の支援 顧客担当者とのコミュニケーションおよび関係維持（工場（現場オペレーター、生産管理部門）、マネジメント、IT部門など） 各種技術課題の管理、および早期解決に向けた支援（エスカレーション等） 生産性（オペレーショナルエクセレンス）のモニタリング、阻害要因の分析 改善のために必要な教育やソリューションの提案、デリバリー支援 活動計画の立案、定期的な報告（社内およびお客様） 生産性向上ミーティングなどを企画し定期的にアップデートを行う プロジェクト管理 新台インストール、アップグレード、移設等のプロジェクトをプロジェクトリーダーとして遂行 国内外のインストールマネージャー、サービスマネージャー、エンジニア、営業、マーケティングなどと協調し、インストール計画を立案、提案を取りまとめ、お客様と合意する スケジュールに沿って必要なリソースを調整し、プロジェクトをデリバリーする。 プロジェクト進捗を社内外へ報告する。 問題が起きた際は適宜エスカレーションを行い解決に努める 残課題についてはパンチリストを作成し、進捗を管理、報告を行う ビジネス開発および営業サポート 新ソリューションの開発およびデリバリーのリード（以下は一例） 新規ユーザーに対する立上げ支援プロジェクト HP Indigoの特徴を活用したカラーソリューション 複雑な要件の加工機の調査および提案 ソフトウェア/ワークフローソリューションの活用提案、コンサル
Associate Manager, Customer Solution Center - Technical Description - Job Summary • This role is responsible for managing teams engaged in remote service, customer access, pre-sales, and post-sales activities related to business systems and application problems. The role
Are you interested in being part of the team that makes direct impact to the firm’s business? You’ll play an integral role as a part of the Japan Operations organization, supporting to ensure the Japan businesses
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic
Customer Experience Lead, CWC Tokyo Description - Job Summary As a Customer Experience Lead, you are responsible for planning and managing the customer briefings and events at the Tokyo Customer Welcome Centre. Youll work with a
The Solution Selling Specialist provides specialised expertise to support the sales team ahead of the actual sales to drive sales of an optimum solution mix to customers. Works with customers and development teams to create the best fit offering. Contributes
Company Description Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent
Reporting to the MarCom Director, will play a key role in shaping the brand’s media communications to meet the luxury brand consumer’s behaviors and interests. Manage press sample, conduct appointment product lending daily basis to evaluate
About Zscaler Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks
What will you be doing?Members of the Kraken Tech team need to be shining examples of the Octopus Way and believe in decision making based on simplicity, customer benefit and efficiency. We are excited about how
JOB SUMMARY The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic
Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world. About the team Worldpay
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
Woven by Toyota is the mobility technology subsidiary of Toyota Motor Corporation. Our mission is to deliver safe, intelligent, human-centered mobility for all. Through our Arene mobility software platform, safety-first automated driving technology and Toyota Woven
Lets talk about the team and you: The Program Manager role is based in Japan and reports to a DTC Lead, ResMed Japan. You will work with commercial counterparts and cross functional team across the globe
About Us Automation Anywhere is the leader in intelligent automation solutions that put AI to work across every aspect of an organization. The company’s Automation Success Platform is infused with generative AI and offers process discovery,
