Position Summary We are seeking an experienced results oriented relationship manager with high energy levels to join our Transactions Sales team to cover accounts in Japan. Successful candidates will possess good oral and written communication skills
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to
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We are a company that uses data to create 3D worlds simply from your smartphone to any desired device. It could be your Oculus or it could be your tablet, but we build interactive 3D worlds
Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In
プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス（Managed Device Service - MDS） ・プリンター関連のマネージドサービス（Managed Print Service - MPS） マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
Range Operations Specialist The Opportunity: As an expert in defense missions, your unique skill set inspires you to think bigger, push further, and ask questions others don’t. We need your extensive industry knowledge and advisory skills
Client Success Manager – Commodity Market Data Based in Tokyo, Japan About Argus Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics,
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect
About the Team Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A Customer Success Manager on our Strategic Team has many responsibilities from onboarding customers and setting
Company Description Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent
Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site
Job Description As an Application Engineer in our Technical Marketing team you will work in a global environment providing support and comprehensive technical information to our customers. The technical focus will be on state-of-the-art technologies with
Position Review: The inventory planning Manager is responsible for driving and supporting the sales with the right amount of products at the right time and place in all our stores in Japan and Korea. He will
Type of Requisition: Regular Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Suitability: Public Trust/Other Required: Job Family: Systems Administration Job Qualifications: Skills: Information Systems, Operating Systems (OS), Virtual
Who we are We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities Competing against the biggest tech companies Inventor of the InRead Video format Partner with the
Seeking a Subject Matter Expert on regional Extended Workforce (EW) Operations via Vendor Management System (VMS). Key Responsibilities EW Request Lifecycle Management through VMS Intake of EW request from stakeholders: collaborate with CBM and GSP Country
