NISADE are seeking Guest Experience Ambassador Team Leader for Niseko, Rusutsu and Furano! NISADEでは、ニセコ、ルスツ、富良野でゲストサービスチームリーダーを募集しています! ゲスト・エクスペリエンス・アンバサダーは、送迎サービスから暖炉の火入れ、スキーのお手伝いまで、あらゆることをサポートする、多彩で楽しい仕事です。ゲストをお迎えする最初の「タッチポイント」となることも多く、ゲストの心に残る思い出を作るために全力を尽くします。 ゲスト・エクスペリエンス・アンバサダー・チームリーダーは、すべてのGEAが効率的かつシームレスに連携し、ゲストの期待を確実に上回るようにするための重要な役割を担っています。 GEAは、NISADEの高いサービスレベルを維持するために、すべてのゲストの体験が効率的、丁寧かつプロフェッショナルに処理されるように、チームと協力します。 GEAのTLは、FDチームとも密接に連携し、すべてのタスクが完了するように確認します。 Nisadeは、高いモチベーションを持ち、強い倫理観を持ち、少なくとも1～2年のリーダーシップポジションの経験を持ち、ミッションと目標の達成に導く重要な役割を担う方を求めています。 主な職務 ホテルゲストエクスペリエンスアンバサダーチームの監督と管理 他のホテルのGEAチームリーダーやGEAと協力し、すべてのNisadeゲストにシームレスな体験を保証する。 すべての車両が清掃され、よく整備され、損傷していないことを確認すること。 GEAのフロントデスクとコンシェルジュの間の定期的、継続的なコミュニケーションをリードする（例：シフト前のブリーフィング、スタッフミーティングの管理など） ゲストや従業員とのすべてのやり取りにおいて、優れたサービスを提供するための従業員のコミットメントと必要なサービス行動を育成する。 オーナーとの良好な関係を維持する ゲストのリクエストに迅速に対応し、ゲストの期待を超えることを目標に直感的なサービスを提供すること ドライバーリストを確認し、ドライブが効率的に管理されていることを確認する。 GEAが提起したゲストの問題や苦情への対応 必要に応じて、ゲストを村の中で運転／輸送すること 備品、鍵、忘れ物などのセキュリティの記録・管理 スタッフのスケジューリングとロスターのアシスト ゲスト、スタッフ、破損、メンテナンスの問題については、直属の上司、ホテルマネージャー、フロントオフィスマネージャーに直ちに報告すること。 スタッフのためのGEAトレーニングの実施を支援する。 出入りするゲストを笑顔とアイコンタクトで温かく迎え、指定された部屋まで案内し、家電製品の使い方を簡単に説明し、部屋を紹介する。 リゾートのアクティビティをゲストに紹介し、ゲストサービスをアップセルする。
JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match
JOB SUMMARY Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation
Courtyard by Marriott Fukui Located on the upper floors of the 27-story building, the Courtyard by Marriott Fukui will feature 252 guest rooms, including 12 suites, with spectacular views of Fukui City. The hotel will have meeting
JOB SUMMARY Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas
JOB SUMMARY Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation.
JOB SUMMARY Must have Japanese citizenship or Eligible work in Japan permit holder Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees
Company Description Who is Turner & Townsend? All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every
Company Description Swissôtel Nankai Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway’s Namba Station offering direct train access to Kansai
Company Description Swissôtel Nankai Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway’s Namba Station offering direct train access to Kansai
JOB SUMMARY Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day
JOB SUMMARY Provides sales support to the Sales organization, as well as individual hotels. Serves a bench function to account for staffing changes resulting from turnover, leaves of absence, or extended vacation leave for property and sales
JOB SUMMARY Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is
JOB SUMMARY Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy
JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while
About us InterContinental Hotels Group are one of the worlds leading hotel companies. Present in around 100 countries, we have over 914,900 rooms in over 6,170 hotels. Youll know our hotel brands. They are some of the best known and
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees
JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
