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Roles and Responsibilities: Global lead for the overall program success of the account as measured against the approved business case, contractual deliverables and key customer satisfaction criteria Overall leadership for implementing customer approved account governance, and managing all
Roles and Responsibilities: Coordinating / leadership among responsible teams across onsite/offshore as PMO manager/Fin. domain lead(DL) Regular work (Inquiry/Service Request handling, Trouble shooting) as Fin. DL/M365 onsite support Team management, including team member capability enhancement/improvement Customer communication & documentation
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