This job requires Japanese language ability. JD is available in Japanese only. Customer Service Partner Management Specialist - Mercari 雇用形態： 正社員 働き方：フレックスタイム制（コアタイムなし） 勤務地：六本木 詳細はキャリアサイトの募集要項よりご確認ください メルカリグループについて あらゆる価値を循環させ、あらゆる人の可能性を広げる 「地球資源が限られているなか、より豊かな社会をつくるために何ができるか」。2013年、創業者の山田進太郎が世界一周の旅で抱いた課題意識から、フリマアプリ「メルカリ」は生まれました。私たちは、物理的なモノやお金に限らずあらゆる価値を循環させることで、誰もがやりたいことを実現し、人や社会に貢献するための選択肢を増やすことができると信じています。 テクノロジーの力で世界中の人々をつなぎ、あらゆる人の可能性が発揮される世界を実現していきます。メルカリグループの目指すべき方針については Mercari Culture Doc をご覧ください。 組織・チームのミッション カスタマーサービスチームは、メルカリグループの各サービスにおけるお客さまサポートを担い、品質の高いサポート提供を通じてお客さま体験を向上させ、「あらゆる価値を循環させ、あらゆる人の可能性を広げる」グループミッションに貢献します。 Vendor Managememtチームでは、カスタマーサービスの委託先(ベンダー)マネジメントを担い、品質・コスト・体制・ガバナンスを統合的に設計/運用することで、事業成長と顧客体験の両立を実現するチームとなります。 業務内容 担当ベンダーにおける課題特定〜解決のリード（品質/生産性/運用の改善推進） 契約締結・更新、および改訂
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About Salesforce Salesforce is the #1
Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending
This role is Managing O2C at direct the related business unit(s) of Customer Service properly. Provide solutions to business operations and customer service group proactively by analyzing / reviewing related O2C operations, and increase continuous efficiency and improvement. Main Task:
メルクと一緒に、あなたの力を発揮しよう！ 冒険、限界への挑戦、そして発見に焦がれるあなたへ。あなたの大志を、メルクで羽ばたかせましょう！科学とテクノロジーを駆使したイノベーションに情熱を注ぐメルクのスタッフは世界中で活躍中です。ヘルスケア、生命科学、エレクトロニクスの分野で、メルクのソリューションは人々の暮らしをますます豊かなものにしています。あなたとメルクの力を合わせて、大きな夢を抱きましょう。メルクは、人、顧客、患者、そしてこの地球という惑星が共存する豊かな世界の構築に情熱を注いでいます。このためメルクでは、好奇心にあふれた人材を募集中です。メルクと一緒に、想像を超えた世界を開拓しませんか？ We are seeking a dynamic and experienced Head of Customer Service to lead and drive our Japan Customer Service team and customer experience initiatives. As the Head of Customer Service Japan, you will be responsible for creating and driving our service strategy,
Company Description The history of Bosch is the history of car evolution. As a top-class automotive equipment supplier, Bosch Corporation supports market expansion/inroads domestically as well as globally. Bosch will continue to pursue forward-looking technologies such
Staff of Customer Service,EM,Tokyo,Japan 本ポジションでは、カスタマーサービスにおける受注から入金までのプロセス（OTC: Order to Cash）を適切に管理し、業務改善や顧客満足の向上を推進します。 また、サプライチェーン指標（KPI）の分析を通じて、業務効率の改善やビジネス成長への貢献を行います。 主な役割： ・プロセスの管理および業務効率の改善 ・SCM KPIの分析および改善施策の実行 ・顧客ニーズに応じたサービス提供による売上・利益への貢献 ・サプライチェーン関連プロジェクトへの参画 In this role, you will manage the Order-to-Cash (OTC) processes within Customer Service and drive operational improvements to enhance efficiency and customer satisfaction. You will also
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics,
The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. In
We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global
This intermediate-level position is designed to support both Client Service and Securities Transaction Management functions, serving as a pivotal role in the organization. The successful candidate will leverage a comprehensive understanding of client needs and transaction processes to
Job Description: Business Overview Rakuten Groups mission is To empower people and society through innovation. Within this mission, Rakuten Travel stands as one of Japans largest accommodation booking sites, offering diverse and appealing services that cater to
AWS Global Financial Services is hiring a Principal Customer Solutions Manager to lead our cloud partnership with two of Japans largest financial institutions: a global megabank with $3T+ in assets and operations across 50+ countries, and a leading
We are the world market leader for reusable packaging containers (RPCs) for fresh food and are constantly optimizing our products. We help make the food supply cycle for the population more sustainable. With our RPCs, safety
CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal. For best results, use Google Chrome to view this page. Quote from Hiring
Company Description We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and
We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global