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It Support Managerの求人-tokyo - 531 Job Positions Available

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Oracle jobs

職務の概要 Application Service Excellence (ASE) SaaSサポートの一環として、Enterprise Performance Management(EPM)サポート・チームは、増加する顧客をサポートします。快適なカスタマ・エクスペリエンスを提供することで、顧客のクラウドビジネスを成功に導きます。顧客、従業員、組織全体に利益をもたらす組織を形成できる絶好の機会です。 部署の概要EPMサポートチームは、急速に増加するお客様をサポートするために拡大しています。チームは、新規および既存顧客をサポートするため、オラクル開発部門と提携します。オラクルサポートの未来の一部となり、お客様、従業員、組織全体に利益をもたらすような組織作りができる絶好の機会です。 本ポジションの概要 このポジションは、テクノロジおよびソフトウェア・サポートの経験を持つ製 サポート・マネージャ用です。カスタマー・サービス・サポート、インシデントの追跡、診断、レプリケーション、トラブルシューティ グ、および複雑でクリティカルな問題の解決において卓越したサービスを提供するアプリケーション・サポート・エンジニアのチームを率いる責任があります。このチームが重視していることは、顧客サービスを技術的および機能的レベルで提供し、最終的に各インシデントの完全で完全な解決を推進し、製品改善のためにプロアクティブに作業することです。これには通常、トラブルシューティング、機能チームおよび技術チームとのコラボレーションが含まれ、ミドルウェアやクラウド・サービス、インフラストラクチャなどの分野の問題の解決も含みます。この管理職ポジションは日本の東京を拠点とします。候補者は東京で勤務可能か、または東京に転勤する意思がある必要があります。必要に応じて、週末のシフト勤務ができる必要があります。 Career Level - M2 必要なスキル ・Cloud PBCS/EPBCS/FCCS/ARCS の機能スキル及びPlanning/HFM/Data management/BI+/ReportingのオンプレミスEPM製品スキル ・Essbase, SOA, Web servers, DB knowledge, ADF, IDE, Java, XML, SQLの技術スキル ・高いパフォーマンスをあげることができるチーム作り及びチーム運営能力 ・ミドルウェア及びクラウドサポートの経験 サポートオペレーションのマネージメント

Oracle  1 day ago
ServiceNow jobs

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our

ServiceNow  16 hours ago
Zscaler jobs

About Zscaler Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks

Zscaler  15 hours ago
ServiceNow jobs

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our

ServiceNow  16 hours ago
Apple jobs

Summary Posted: May 2, 2024 Weekly Hours: 37.5 Role Number: 200549947 You know what it takes to encourage a team to create an incredible customer experience with every interaction. You’re a role model and leader who advocates

Apple  15 hours ago
MEDIAKEYS jobs

職種 正社員 職務明細 Mediakeys Japan (メディアキーズ), is an international and independent group that pioneers in advertising, communication and media solutions for global brands. Our mission is to revolutionize businesses by empowering them with our advanced AI

MEDIAKEYS  2 hours ago
Renesas Electronics jobs

Job Description 1. Lead and support the ISD (Information Systems Division) colleagues working in Finance Controlling and all related tools. 2. Be the main responsible / interface between the defined business key users and the ISD Enterprise

Renesas Electronics  2 days ago

Company Description Jobs for Humanity is collaborating with Booking to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Booking Job Description The goal of the Workspace Experience

Jobs For Humanity  1 day ago
Allegis Global Solutions jobs

Company Description Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you

Allegis Global Solutions  15 hours ago

Company Description NIQ/GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durable

NielsenIQ  16 hours ago
Renesas Electronics jobs

Company Description How do you feel about a clean slate? The power to start Business Development activities your own way with the support and technology of a market leading company with you? If that sounds like you,

Renesas Electronics  16 hours ago
Recursive jobs

About Recursive As the worlds population grows, we are facing a number of global challenges in the realms of environmental conservation, societal equity and ensuring that nobody is left behind in the transition to a digital

Recursive  5 days ago

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves

Kyndryl  6 days ago

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves

Kyndryl  6 days ago

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves

Kyndryl  6 days ago

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves

Kyndryl  6 days ago
Niantic jobs

Pikmin Bloom launched globally in October 2021, and has been steadily growing its player base. For wandering and spending time outside, players are rewarded with items that can either grow or feed Pikmin creatures that appear throughout

Niantic  25 days ago
Mercari, Inc. jobs

This position requires English language ability. JD is available in English only. 本ポジションは日本語JDの用意がありません。 Introduction Circulate all forms of value to unleash the potential in all people What can I do to help society thrive with the

Mercari, Inc.  25 days ago
Oracle jobs

As a Customer Delivery Manager Senior Principal Program Manager, you will be the single threaded owner collaborating with cross-functional stakeholders to align customer priorities and driving end-to-end execution of complex region delivery projects. The ideal candidate will be

Oracle  23 days ago
British Council jobs

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives

British Council  21 days ago

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