職務の概要 Application Service Excellence (ASE) SaaSサポートの一環として、Enterprise Performance Management(EPM)サポート・チームは、増加する顧客をサポートします。快適なカスタマ・エクスペリエンスを提供することで、顧客のクラウドビジネスを成功に導きます。顧客、従業員、組織全体に利益をもたらす組織を形成できる絶好の機会です。 部署の概要EPMサポートチームは、急速に増加するお客様をサポートするために拡大しています。チームは、新規および既存顧客をサポートするため、オラクル開発部門と提携します。オラクルサポートの未来の一部となり、お客様、従業員、組織全体に利益をもたらすような組織作りができる絶好の機会です。 本ポジションの概要 このポジションは、テクノロジおよびソフトウェア・サポートの経験を持つ製 サポート・マネージャ用です。カスタマー・サービス・サポート、インシデントの追跡、診断、レプリケーション、トラブルシューティ グ、および複雑でクリティカルな問題の解決において卓越したサービスを提供するアプリケーション・サポート・エンジニアのチームを率いる責任があります。このチームが重視していることは、顧客サービスを技術的および機能的レベルで提供し、最終的に各インシデントの完全で完全な解決を推進し、製品改善のためにプロアクティブに作業することです。これには通常、トラブルシューティング、機能チームおよび技術チームとのコラボレーションが含まれ、ミドルウェアやクラウド・サービス、インフラストラクチャなどの分野の問題の解決も含みます。この管理職ポジションは日本の東京を拠点とします。候補者は東京で勤務可能か、または東京に転勤する意思がある必要があります。必要に応じて、週末のシフト勤務ができる必要があります。 Career Level - M2 必要なスキル ・Cloud PBCS/EPBCS/FCCS/ARCS の機能スキル及びPlanning/HFM/Data management/BI+/ReportingのオンプレミスEPM製品スキル ・Essbase, SOA, Web servers, DB knowledge, ADF, IDE, Java, XML, SQLの技術スキル ・高いパフォーマンスをあげることができるチーム作り及びチーム運営能力 ・ミドルウェア及びクラウドサポートの経験 サポートオペレーションのマネージメント
Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory. Career Level - IC3 Primary job duty is to sell technology software products and related services
サポート組織のメンバーとして、あなたの仕事は、顧客の需要を代弁しながら、Oracle の顧客ベースに販売後のサポートとソリューションを使用しています。これには、電話や電子メールによる手段による販売後の非技術的な顧客からの問い合わせの解決、および当社の電子サポート サービスの使用とトラブルシューティングに関する技術的な質問の解決などがあります。顧客との主な連絡窓口として、サポートと顧客との関係、さまざまな顧客の状況やエスカレートされた問題について Oracle の社内従業員にアドバイスと支援を提供する責任があります。 国内の顧客向けに24/７のサポートを提供しているため、夜勤を含む24/7のシフトワークでの勤務となります。 Career Level - IC1 In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs.
Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via
Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. Career Level - IC3 As a Senior Sales
Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory. Career Level - IC3 Primary job duty is to sell technology software products and related services
In the Technology Cloud Solutions Engineering division, responsible for proposing technical solutions to customers and partner companies, providing technical support, and improving the presence of Oracle Cloud Infrastructure (OCI) in the IT engineering market. Collaborate with customer-facing
Experience of complete project life cycle preferably for Banking Clients in multiple Finance modules with exposure to large and complex system landscape Experience in product implementation for large global banks with multi-GAAP/multi-country roll-outs is preferred Configuring
The primary focus of a Business Development Consultant is to generate demand for Oracle solutions and services through outbound prospecting within an assigned territory or vertical Career Level - IC2 As a Telesales Business Development Representative you
An Oracle Data Center Technician will be the technical liaison between the technology teams and the Data Center Environment. You are able to troubleshoot and solve all but the most complex infrastructure issues. As a skilled troubleshooter
As a Field Marketing Manager for Oracles Cloud Applications, you will be responsible for crafting and executing event marketing plans targeting the ERP and HCM sectors. This role requires a collaborative team player who can work effectively
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via
Job Description: Head of Marketing - Oracle Netsuite (Japan) Position Overview: As the Head of Marketing for Oracle Netsuite in Japan, you will play a pivotal role in shaping and executing our marketing strategies to drive demand generation
long term, strategic relationships with named and vertical business alliance partners. Career Level - IC3 Facilitates the development of strategic marketing and new business plans for all assigned partners to meet or exceed assigned business goals.
Head of Marketing, Oracle Japan The company that is transforming marketing by applying groundbreaking modern marketing strategies. Oracle can offer you the possibility to work in an international context as a leader and key influencer you will partner
Builds long term, strategic relationships with named and vertical business alliance partners. Career Level - IC4 Facilitates the development of strategic marketing and new business plans for all assigned partners to meet or exceed assigned business
Launch a new Cloud business for a large corporate client (Alloy Partners) and develop a GTM strategy for the collaborated business with them. (OCI is the most advanced cloud infrastructure solution (IaaS and PaaS), covering not
Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory. Career Level - IC3 Primary job duty is to sell technology software products and related services
As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting
