Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our
About the Role: This position primarily focuses on answering and troubleshooting client support tickets escalated by our global client facing level 1 support teams and platform incidents; working closely with Dev, QA, Infra and OPS teams
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers
