Job Description: Business Overview Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction,
Company Description About Mirantis Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep
Are you interested in creating the future of e-commerce shipping? Do you want to be a part of team shaping the foundation of Amazons next-generation business ventures? Our team is changing the way we interact with
Work ScheduleRotational days/weekends Environmental ConditionsOffice Job Description 職務概要（Position Summary） Support Analyst／Technical Support Specialist II は、Technical Support Team の一員として、Thermo Fisher Scientific の Digital Science and Automation Solutions（DSAS）部門が提供する製品について、お客様に対し24時間365日の高品質なテクニカルサポートを提供する役割を担います。 このポジションでは、サポート案件に対して目標対応時間内に迅速に対応するとともに、ヘルプデスクサービスの継続的な改善活動へ積極的に参加することで、高い品質基準を維持することが求められます。 また、週末勤務および、顧客サポートやトレーニングのために最大25％程度の出張に対応できることが必要です。 主な職務内容（Key Responsibilities） 優れた分析力および問題解決能力を有し、Thermo Fisher ScientificのDigital Science and Automation Solutions製品（SampleManager LIMS、Watson