Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Job Description Summary: Role Type: Individual Contributor The Director, Technical Consumer Data Research (TCDR) reports to the Senior Director, TCDR, APAC and leads consumer research for Japan and South Korea Operating Unit (JSK OU) and Global
日本の投資家を、世界基準の体験へ。 Citiは、100以上の市場に広がるネットワークと統合プラットフォームで、機関投資家の複雑なニーズを正確・迅速・透明なサービスに変えていくグローバルバンクです。東京はその中核拠点。Operations（Client Operations）は、Securities Services／TTSなどの各チームと連携し、エンドツーエンドの顧客体験・効率性・コントロールを同時に高水準で実現しています。 本ポジションでは、主要機関投資家の“顔”としてClient Serviceをリードし、日本市場の複雑性とCitiのグローバルな強みを橋渡ししながら、デジタル化・プロセス最適化・リスク管理を前進させていただきます。（ハイブリッド勤務／グローバル連携あり） 仕事内容（Key Responsibilities） クライアント・リーダーシップ：日本の信託銀行／資産運用会社など主要機関投資家のエスカレーション窓口かつ戦略的パートナーとして、複雑なクロスボーダー投資ニーズに応える。 E2E改善／変革の推進：STP向上、手作業削減、例外管理の標準化を主導し、未然防止（Escalation Prevention）とTAT短縮を両立。 マルチ機能・マルチプロダクト運営：セトルメント／アセットサービシング／オンボーディング等の複数機能、および債券・株式・投信など複数プロダクトの運営を俯瞰してリード。 戦略立案と実行管理：運営KPI／KRIの設計、キャパシティ＆スキル計画、改善ロードマップの策定と進捗管理。データドリブンに成果を可視化。 グローバル連携：海外拠点・リージョン・プロダクト・テクノロジーとOne Citiで協働し、グローバル標準と日本の特殊性を整合。英語での交渉・調整をリード。 人材・組織開発：3–5年目安のピープルマネジメント（採用／評価／育成／サクセッション）と、包摂的なチーム文化の醸成。 コントロール／リスク：規制・社内ポリシーに準拠した堅牢な統制を維持しつつ、スループット最大化を図る。 応募資格（Requirements） 必須 カストディ／証券オペレーションのマネージャー経験（チーム運営、品質／納期管理、エスカレーション対応） ピープルマネジメント経験（目安：3–5年）— 採用、評価、育成、パフォーマンスマネジメント 複数機能／複数プロダクト（例：セトルメント、アセットサービシング、オンボーディング／債券・株式・投信など）をカバーした運営経験 戦略的な計画立案と実行（KPI設計、リソース計画、改善ロードマップ） Change maker／Drive：標準化・自動化・STP改善の主導実績 プロアクティブな課題発見・未然防止・再発防止の推進力 グローバルコミュニケーション（英語）での協働経験（リージョン／グローバルとの調整・交渉） 日本の信託・アセットマネジャーの業務慣行への理解と、主要機関投資家対応の実務経験 言語：英語（ビジネス必須）／日本語（基礎〜ビジネス尚可。社内外のやり取りは他メンバーで補完可能） プロダクト知識：非日本証券（US／EU債券等）の取り扱い経験 以下のいずれかに強み：アセット、コーポレートアクション、ミューチュアルファンド（投信） 歓迎要件（Preferred） NPS／CSATなど顧客体験指標の改善をリードした実績 可視化ダッシュボード／例外管理等のデータドリブン運営 クロスボーダー運営（税務・開示含む）の知見
About Woven by Toyota Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of
ispace, inc. is looking for senior mission engineer to join our growing team As a Senior Mission Engineer, you will serve as one of the technical and programmatic leaders responsible for delivering successful lunar and deep-space
Job TitleEHS Coordinator Job Description SummaryEHS Coordinator provides strategic direction and leadership to onsite multi-skilled teams and vendors to ensure the seamless execution of critical data center operations. This role is responsible for maintaining strict policy
Job Description: Business Overview The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening the technology
Overview With a vision to Build and sell Microsoft AI, Cloud applications, services, and devices with partners, empowering people and organizations to achieve more, SME&C Channel Partner Sales (CPS) is responsible for driving revenue outcomes with
Job Description: Business Overview The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening the technology
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe
Minimum qualifications: Bachelors degree or equivalent practical experience. 4 years of experience in management consulting, sales operations, business strategy, investment banking roles, or digital ads sales. Experience with core business operations (e.g., annual business planning, headcount
About the Team Our team is dedicated to building and scaling Japan’s entertainment content ecosystem, delivering world-class entertainment experiences to users on TikTok. We partner closely with leading entertainment companies, rights holders, and creators to drive
Job Description: Commissioning Manager - Japan CAI Overview: Are You Ready? CAI is a professional services company established in 1996 that has grown year over year to nearly 700 people worldwide. For Life Sciences and Mission
Job Overview: Clinical Team Leads (CTL) own the clinical delivery of clinical research trials. CTLs function as the Clinical Project Manager (CPM) within the core project team. CTLs partner with the Project Manager and other functional
Job TitleCritical Facilities Supervisor Job Description SummaryWe are looking for an experienced Critical Facilities Supervisor to lead onsite plant operations and ensure the safe, reliable, and compliant delivery of 24/7 maintenance services across a mission-critical data
Job TitleEHS Officer Job Description SummaryWe are looking for an experienced EHS professional to support safe, compliant, and high-performing operations across critical data center facilities in the APAC region. This role is responsible for driving EHS
About AIRoA The AI Robot Association AIRoA) is launching a groundbreaking initiative: collecting one million hours of humanoid robot operation data with hundreds of robots, and leveraging it to train the worldʼs most powerful Vision-Language-Action VLA)
About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and
We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes
Job Title Distribution Operations Account Manager Job Description Position Title: Distribution Operations Account Manager, Japan About Axis Communications: Looking for a new start? Think bigger. Think Axis! We believe in building long-term relationships and we will