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Appealing Points: Lead a high-importance IT service desk supporting the business operations of a global insurance organization. Gain broad experience in team management, SLA/KPI management, escalation handling, operational reporting, and customer service reviews. Work in a
Appealing Points: Work with modern workplace technologies including Microsoft Intune, Microsoft 365, Entra ID, and Windows Autopilot. Gain international project experience by collaborating with global teams and overseas stakeholders. Build experience beyond operations through service management, automation,
