Some careers shine brighter than others. Global Payment Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and
We are seeking a proactive and responsible Sales professional with strong analytical capabilities and a high sense of ownership. The ideal candidate demonstrates excellent coordination, communication, and problem-solving skills, while effectively building customer intimacy and leading cross-functional
Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction,
About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon
About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon
Company Description About the Team Renesas delivers R-Car hardware and software solutions to the automotive market and is focused on expanding market share in the exciting SDV space (including key domains such as ADAS and IVI),
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over
Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our
Functional Description Global Payments Solutions (GPS) provides payments, collections and liquidity products to Commercial Banking and Global Banking corporate and institutional clients. The team supports clients across domestic and cross-border payment flows, channels and cash management-related service
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
Role Purpose (overall high level summary of the role): HSBC Global Trade Solutions (GTS) is one of the largest trade services organisations in the world, offering a comprehensive range of forward-thinking supply chain and traditional trade
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers –
WHO YOU’LL WORK WITH This role reports to the Senior Manager of International Basketball Sports Marketing, based at Nike World Headquarters in Portland, Oregon, United States, and is based in Tokyo, Japan. The role collaborates closely
日本の投資家を、世界基準の体験へ。 Citiは、100以上の市場に広がるネットワークと統合プラットフォームで、機関投資家の複雑なニーズを正確・迅速・透明なサービスに変えていくグローバルバンクです。東京はその中核拠点。Operations(Client Operations)は、Securities Services/TTSなどの各チームと連携し、エンドツーエンドの顧客体験・効率性・コントロールを同時に高水準で実現しています。 本ポジションでは、主要機関投資家の“顔”としてClient Serviceをリードし、日本市場の複雑性とCitiのグローバルな強みを橋渡ししながら、デジタル化・プロセス最適化・リスク管理を前進させていただきます。(ハイブリッド勤務/グローバル連携あり) 仕事内容(Key Responsibilities) クライアント・リーダーシップ:日本の信託銀行/資産運用会社など主要機関投資家のエスカレーション窓口かつ戦略的パートナーとして、複雑なクロスボーダー投資ニーズに応える。 E2E改善/変革の推進:STP向上、手作業削減、例外管理の標準化を主導し、未然防止(Escalation Prevention)とTAT短縮を両立。 マルチ機能・マルチプロダクト運営:セトルメント/アセットサービシング/オンボーディング等の複数機能、および債券・株式・投信など複数プロダクトの運営を俯瞰してリード。 戦略立案と実行管理:運営KPI/KRIの設計、キャパシティ&スキル計画、改善ロードマップの策定と進捗管理。データドリブンに成果を可視化。 グローバル連携:海外拠点・リージョン・プロダクト・テクノロジーとOne Citiで協働し、グローバル標準と日本の特殊性を整合。英語での交渉・調整をリード。 人材・組織開発:3–5年目安のピープルマネジメント(採用/評価/育成/サクセッション)と、包摂的なチーム文化の醸成。 コントロール/リスク:規制・社内ポリシーに準拠した堅牢な統制を維持しつつ、スループット最大化を図る。 応募資格(Requirements) 必須 カストディ/証券オペレーションのマネージャー経験(チーム運営、品質/納期管理、エスカレーション対応) ピープルマネジメント経験(目安:3–5年)— 採用、評価、育成、パフォーマンスマネジメント 複数機能/複数プロダクト(例:セトルメント、アセットサービシング、オンボーディング/債券・株式・投信など)をカバーした運営経験 戦略的な計画立案と実行(KPI設計、リソース計画、改善ロードマップ) Change maker/Drive:標準化・自動化・STP改善の主導実績 プロアクティブな課題発見・未然防止・再発防止の推進力 グローバルコミュニケーション(英語)での協働経験(リージョン/グローバルとの調整・交渉) 日本の信託・アセットマネジャーの業務慣行への理解と、主要機関投資家対応の実務経験 言語:英語(ビジネス必須)/日本語(基礎〜ビジネス尚可。社内外のやり取りは他メンバーで補完可能) プロダクト知識:非日本証券(US/EU債券等)の取り扱い経験 以下のいずれかに強み:アセット、コーポレートアクション、ミューチュアルファンド(投信) 歓迎要件(Preferred) NPS/CSATなど顧客体験指標の改善をリードした実績 可視化ダッシュボード/例外管理等のデータドリブン運営 クロスボーダー運営(税務・開示含む)の知見
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About Salesforce Salesforce is the #1
The Securities & Derivatives Intmd Analyst is an intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective
The Salesperson is a senior-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our