Overview Windows の根本部分を理解し、複雑な技術課題を AI を活用しながら解き明かす仕事に挑戦しませんか。 Microsoft Customer Service & Support の Technical Support Engineer は、単に既知の解決策を案内する役割ではありません。お客様のシステムで発生する複雑な問題に対して、ログ、メモリダンプ、トレース、ソースコードや公開情報などを活用し、仮説を立て、検証を重ねながら根本原因と最適な解決策を導き出すエンジニアリングロールです。 Windows OS、デバイス、展開、更新、パフォーマンス、仮想デスクトップなどの幅広い技術に向き合い、必要に応じて国内外のエンジニアや Microsoft の製品開発チームと連携します。そこで得られた知見は、一件のお客様対応にとどまらず、製品改善、ナレッジ、診断ツール、自動化へと還元されます。 私たちは、AI をエンジニアの専門性を拡張する重要な手段と捉えています。AI を活用した情報整理、調査支援、ログ分析、スクリプト作成、ナレッジ生成などを進める一方で、出力を鵜呑みにせず、技術的な正確性、セキュリティ、プライバシー、Responsible AI の観点から検証できる判断力を重視します。 Windows の経験がすべて揃っている必要はありません。未知の技術を楽しみ、自ら学び、試し、周囲と知識を共有しながら成長できる方を歓迎します。 このポジションで得られる経験 Windows のアーキテクチャや内部動作に関する深い知識 ログ、イベント、トレース、メモリダンプなどを用いた体系的なトラブルシューティング 大規模かつミッションクリティカルな環境における実践的な問題解決 Microsoft の国内外のエンジニアおよび製品開発チームとの協業 AI、スクリプティング、自動化を活用したエンジニアリングプロセスの改善 技術文書、ナレッジ、ツールを通じて、個人の知見を組織の能力に変える経験 技術スペシャリスト、エスカレーションエンジニア、テクニカルリード、マネージャーなどへの多様なキャリアパス Responsibilities 複雑な技術課題の解決
Req ID: 378037 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are
Req ID: 378036 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are
Req ID: 378037 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are
Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.
Enterprise Sales - Desktop Build Group, BQL API Solutions - Tokyo Location Tokyo Business Area Sales and Client Service Ref # 10054033 Description & Requirements Bloomberg is a global leader in business and financial information, news and
As an L2 IT Support Engineer, you will be responsible for the ongoing support, maintenance, enhancement, and operation of workplace technology, computer systems, and telecommunications services. In this role, you will provide advanced technical support to the business, handling
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices,
Global Financial Services Environment | Tokyo Join a global infrastructure team responsible for delivering secure remote access and virtual desktop services for a large enterprise environment. Working with colleagues across multiple regions, youll support and enhance Citrix technologies
Job Description: We are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security &
Job Description: Job Description We are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and
Role Overview We are seeking a detail-oriented and responsible Driver/Pilot to support our Advanced Driver Assistance Systems (ADAS) data collection project. The role involves operating a test vehicle equipped with advanced sensors, driving along predefined routes, and
Job Summary The Workforce Services Leader role should be focused on leading End User Services (EUC), Service Desk, Digital Workplace Services, Employee Experience, Workforce Productivity, Service Delivery, Automation, and Workplace Transformation across a large-scale managed services
Overview In Microsoft, Small Medium Enterprise & Channel (SME&C) team, we are looking for people with a passion for delivering customer success. As a Cloud Solution Architect (CSA), Cloud & AI – Infrastructure reporting to the
Job Summary The Workforce Services Leader role should be focused on leading End User Services (EUC), Service Desk, Digital Workplace Services, Employee Experience, Workforce Productivity, Service Delivery, Automation, and Workplace Transformation across a large-scale managed services
Appealing Points: Gain advanced VIP IT support experience requiring speed, accuracy, and confidentiality for executives and Executive Assistants Laptops, desktops, meeting rooms, AV equipment, printers, You will be involved in a wide range of workplace technologies, including mobile
Appealing Points: Build Next-Generation Copilots & AI Agents: Develop enterprise copilots using Microsoft Copilot Studio, Power Automate, Power Apps, Dataverse, and LLM technologies, including RAG and prompt engineering. Integrate Enterprise Systems & Microsoft 365: Build secure
Appealing Points: Opportunity to work in a global IT support environment (Japan, Poland, China) utilizing native-level Japanese and business-level English Comprehensive onboarding training and knowledge base support enable continuous learning and skill development Hands-on experience with SLA-driven support, incident
Appealing Points: Opportunity to work in a global IT support environment (Japan, Poland, China) utilizing native-level Japanese and business-level English Comprehensive onboarding training and knowledge base support enable continuous learning and skill development Hands-on experience with SLA-driven support, incident