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Customer Advocateの求人-横浜 - 69 Job Positions Available

1 – 20 of 69 jobs
Atlassian jobs

Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and

Atlassian  5 hours ago
CAE jobs

The CSM has a broad base understanding of the client environment specifically around AirCentre assets, competitor products or solutions created by the client themselves. The CSM will also navigate across the CAE and AirCentre organization, as

CAE  2 days ago
ServiceNow jobs

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do

ServiceNow  2 days ago
ServiceNow jobs

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global

ServiceNow  24 days ago
Figma jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether youre brainstorming, creating a prototype, translating designs into code,

Figma  22 days ago
Salesforce jobs

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About Salesforce Salesforce is the #1

Salesforce  22 days ago
Autodesk jobs

Job Requisition ID # 26WD99312 募集職種概要 お客様の成功が、私たちの成功です。 建築・建設・エンジニアリング(AEC)業界は今、大きな変革の時代を迎えています。人材不足、生産性向上への要求、デジタル化の加速など、多くの課題に直面する中で、BIMやクラウドプラットフォームを活用した新しい働き方への転換が求められています。 しかし、本当の変革はソフトウェアを導入しただけでは実現できません。人が変わり、組織が変わり、業務プロセスが変わることで、初めてビジネス成果につながります。 Business Customer Success Manager(CSM)は、Autodeskソリューションを導入されたお客様が、その投資価値を最大限に引き出し、期待するビジネス成果を実現できるよう支援する戦略的な役割です。 主に建築・建設・エンジニアリング(AEC)業界のお客様を担当し、顧客ライフサイクルの「Onboard」「Use」「Extend」フェーズを通じて、利用定着、価値実現、業務改善、そしてデジタルトランスフォーメーションの推進を支援します。 お客様の経営層、部門責任者、プロジェクト担当者など様々なステークホルダーと協働しながら、Customer Success Planを策定・実行し、お客様の目標達成を支援します。 AutodeskのCustomer Successは単なる製品サポートではありません。 私たちは、お客様の信頼できるパートナーとして、建設業界の未来を共に創り、より良いプロジェクトの実現を支援しています。 主な業務内容 担当顧客ポートフォリオにおけるポストセールスリレーションシップを管理する 顧客の事業目標、業務課題、成功指標を理解し、Autodeskソリューションを活用した価値実現を支援する Customer Success Planを顧客と共同で策定し、利用定着、成果創出、成功指標を明確化する オンボーディング活動を支援し、早期の価値実現(Time-to-Value)の実現を推進する 製品利用状況、顧客ヘルス、エンゲージメント状況をモニタリングし、リスクや成長機会を特定する 顧客組織における利用定着やチェンジマネジメントを支援し、新しい働き方の定着を促進する 顧客の業務プロセスやプロジェクトワークフローを理解し、生産性向上や業務改善につながるベストプラクティスを提案する 定期的なビジネスレビューを実施し、成果やROIを可視化するとともに、次の成功に向けたアクションを策定する 営業、チャネルパートナー、テクニカルセールス、サポート、サービス部門と連携し、顧客成果を最大化する 顧客の成功事例や価値実現を文書化し、社内外への共有を行う 顧客にとってのTrusted Advisor(信頼できるアドバイザー)として長期的な関係を構築する 必須条件 Customer Success、Account Management、Consulting、Sales、Renewalsなどの顧客対応経験 顧客課題を理解し、ビジネス成果につながる提案や支援を行った経験 複数のステークホルダーとの関係構築および調整経験

Autodesk  20 days ago
DeepL jobs

Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepLs Language

DeepL  19 days ago
Datadog jobs

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be

Datadog  15 days ago
Braze jobs

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively

Braze  12 days ago
Figma jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether youre brainstorming, creating a prototype, translating designs into code,

Figma  10 days ago
Google jobs

Minimum qualifications: Bachelors degree in Computer Science or equivalent practical experience. 10 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role. Experience delivering technical presentations and live demonstrations for security solutions.

Google  6 days ago
Google jobs

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in technical project management or a customer-facing role. Ability to work non-standard hours and work rotations/shifts. Ability to communicate in English and Japanese fluently to

Google  1 day ago
Thomson Reuters jobs

Legal Solutions Consultant Are you keen to combine your legal industry knowledge with cutting-edge technology? Our Legal Solutions Consultant is responsible for driving gross sales by proactively developing and helping to close solution sales opportunities. By

Thomson Reuters  2 days ago
SAP jobs

We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global

SAP  28 days ago
Veson Nautical jobs

About This Role Veson Nautical is seeking an exceptional Premier Account Manager to join our global commercial team. This is a strategic, senior individual contributor role responsible for managing and expanding our most valuable enterprise relationships

Veson Nautical  26 days ago
Guidewire Software jobs

SummaryOur Customer Success program is fundamental to ensuring a successful journey, solution adoption and value realization for Guidewire Customers. The Client Partner is a senior strategic business leader who interacts with the C-suite of our largest, most strategic

Guidewire Software  27 days ago
Google jobs

Minimum qualifications: Bachelors degree or equivalent practical experience. 4 years of experience in a sales role in the enterprise software or cloud space. Experience selling to clients in the enterprise cybersecurity or IT field. Ability to

Google  26 days ago
Marriott International jobs

JOB SUMMARY Exhibits culinary talents by personally performing tasks while leading the banquet food preparation staff. Assists in coordinating menus, purchasing, scheduling, food preparation and plating for catering events. The individual is responsible for delivering a

Marriott International  24 days ago
Pfizer jobs

MAIN REPONSIBILITIES / DUTIES JOB POSITION PURPOSE The MAS role family comprises a variety of medical scientific specialties, such as BU Medical and field based Medical. Be the Pfizer Japan medical scientific point of contact for

Pfizer  24 days ago

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