About us At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London,
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to
Job Description Summary: The Senior Manager, Digital AI Tech is responsible for driving the execution, integration, and enablement of digital, AI, and GenAI technologies across marketing workflows. This role translates strategy into action by embedding AI-powered tools,
Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
Who We Are Authentic Brands Group (Authentic) is a leading sports, media, entertainment and lifestyle platform. As the owner of some of the most iconic and beloved intellectual property in the world, Authentic acquires and invests
Why Headout? We’re a rocketship: 9-figure revenue, record growth, and profitable With $130M in revenue, guests in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry, and we’re just
About the Team / Department You will join a global Project Management team supporting Linguistic Validation (LV) and eCOA projects for clinical trials. The team works closely with internal stakeholders, clients, and external vendors to deliver
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With
Job Purpose As Country Head of Business Continuity and Incident Management (BCIM) you’ll report into the Head of Business Risk and Resilience (BRR) within the Global Chief Operating Office (GCOO) and will be directly responsible for controls
Company Description We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. PSI is a leading Contract Research Organization with more
Company Description About Wizcorp Wizcorp is a highly specialized game development studio based in Tokyo and operating 100% remotely. We are a cross-cultural team of passionate individuals working together toward one goal: bringing back magic to
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people
Our global teams took on the challenge to make a difference in the way the global financial markets operate. Would you seek the same challenge? At LSEG, we help our customers achieve success by providing access
At Materion, everyone is included, respected and offered opportunity to grow. Join us! Key Responsibilities: Communicate directly with customers via telephone / email regarding inquiries, orders, expedites and complaints. Quote to customers. Negotiate and adjust shipping
Company Description Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re
Company Description Shaping the Future of Automotive Engineering Applus+ IDIADA is a global leader in automotive engineering, offering a dynamic and rewarding career opportunity for professionals passionate about shaping the future of mobility. As a TOP
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we
Company Description 会社概要 すべての始まりは2004年、カリフォルニア州の陽光あふれるサンディエゴで始まりました。革新的なエンジニアであるフレッド・ラディが、働き方を変革できる可能性を見出したのです。 それから今日まで、ServiceNowはグローバル市場のリーダーとして、革新的なAI強化テクノロジーを8,100社以上のお客様に提供し、その中にはFortune 500に選ばれた企業が85％程含まれています。 当社のインテリジェントなクラウドベースプラットフォームは、人・システム・プロセスをシームレスにつなぎ、組織がよりスマートで迅速、そして優れた働き方を実現できるよう支援します。 しかし、これは私たちの旅の始まりに過ぎません。世界をより良く働ける場所にするという目的を追求する私たちと共に歩みませんか？ Job Description 職務内容 Impact GuidedのCSMは、複数の顧客を担当し、効率的かつスケーラブルな方法で顧客のビジネス成果達成を支援します。ServiceNow製品の採用と活用を促進し、顧客が最大限の価値を得られるよう、標準化されたガイドやベストプラクティスを提供します。また、顧客からの技術的な相談に対する一次窓口として、基本的な技術的知識を活かし、適切な対応や社内連携を行います。 具体的な業務内容： 複数の顧客を同時に担当し、共通課題に対する標準化されたソリューションを提供 顧客のビジネス目標を理解し、成果達成に向けたアクションを計画・実行 製品の利用状況をモニタリングし、最新バージョンへの移行や技術的健全性を維持 顧客の状況に応じたガイドやコンテンツを活用し、利活用率と利用範囲を拡大 成功事例やベストプラクティスを共有し、顧客の価値最大化を支援 顧客との信頼関係を維持しながら、技術的な質問や課題を適切に把握し、迅速な解決に向けた調整を実施。必要に応じて社内の専門チームと連携し、円滑なエスカレーションを推進。 社内チームと連携し、スケーラブルなデリバリーを実現 Qualifications 応募資格 顧客向けプロフェッショナルサービスまたはカスタマーサクセス領域での7年以上の経験 プリセールス活動における顧客提案や技術的デモンストレーションの経験を活かし、顧客の課題解決や価値訴求などポストセールスに新たに挑戦したい方 複数顧客を同時に管理し、効率的にサービスを提供できる能力 AIを業務プロセスや意思決定に統合する方法を考え、活用した経験（AIツールの利用、ワークフロー自動化、AI分析の活用など） 基本的な技術的知識（クラウド、ITサービス管理、ワークフロー自動化など）を活かし、顧客の技術的相談に対応できるスキル グローバルクラウドベンダーのSaaSソリューションにおける販売、導入、展開、拡張、運用の各フェーズでの技術的支援経験 － 顧客のビジネス要件を理解し、SaaS製品の適切な構成・設定を提案 － 導入プロジェクトにおける技術的リード、データ移行や統合のサポート － 運用フェーズでのパフォーマンス最適化、アップグレード対応、利用促進施策 －
職種 正社員 職務明細 - Contribute to the finance and accounting department, supporting the financial operations across 6 individual maisons and 1 back-office division. - Manage the general ledger (GL) functions for one or a few designated maisons.