Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to
テクニカルサポートエンジニア(日本勤務) ポジション概要 Genetecでは、革新的なソフトウェアツールを駆使して、複雑な技術的課題やサービス障害の診断・解決を行い、お客様の満足度向上に貢献しています。 本ポジションは、Genetecソリューションに関する深い技術理解をもとに、迅速かつ的確な技術支援を提供する重要な役割を担います。 社内のテクニカルサポートチームやR&Dエンジニアと連携しながら、オンサイトでのフィールドサポートを含む多様な業務を担当していただきます。 主な業務内容 ■ テクニカルサポート業務 · ソフトウェアツールを活用した技術的課題の診断および障害解決 · お客様への明確かつ簡潔な技術的説明 · 定められたプロセスに基づく問題解決の実施 · 重大な顧客課題の適切なチャネルを通じた迅速なエスカレーション · 他のテクニカルサポート担当者やR&Dエンジニアとの協働による課題解決 · 新規および既存顧客との信頼関係の構築と維持 · Genetecソリューションに関する広範な知識の習得と維持 · サポートプロセスやソフトウェア改善への提案・貢献 · 技術文書やナレッジベース記事の作成支援 · 顧客先で発生した課題のチケットシステムおよびCRMツールへの適切な記録 ■ フィールドサポート業務 · 顧客先でのGenetecシステムの設置、監査、評価、保守、技術支援 · PoC(概念実証)、オンサイト技術支援、システム導入・立ち上げ、トレーニング、監査、評価の実施 · Genetecと顧客間の技術的な窓口としての対応
Territory includes but not limited to: All of EU countries as needed The Regional Medical Director (RMD) is an integral member of the metabolic/obesity clinical sciences group, who assists and extends Clinical Sciences across the metabolic
Territory includes but not limited to: All of EU countries as needed The Regional Medical Director (RMD) is an integral member of the metabolic/obesity clinical sciences group, who assists and extends Clinical Sciences across the metabolic
*About Athena* Athena partners with ambitious business leaders by providing world-class Executive Assistants who help them operate more effectively, stay organized, and focus on high-impact priorities. As an Executive Assistant, you will become a trusted extension
*About Athena* Athena partners with ambitious business leaders by providing world-class Executive Assistants who help them operate more effectively, stay organized, and focus on high-impact priorities. As an Executive Assistant, you will become a trusted extension
職種 正社員 職務明細 FocusCore Group is a dynamic and innovative executive search firm, dedicated to connecting exceptional talent with outstanding career opportunities. We are expanding our operations in Tokyo and are looking to hire Executive Search
職種 正社員 職務明細 At Red Hat, our commitment to open source principles and culture of innovation drives us to create better technology in community with others. We are the worlds leading provider of enterprise open source
職種 正社員 職務明細 About TCS Japan Tata Consultancy Services Japan (TCS Japan) is a global leader in IT services, consulting, and business solutions. We help our clients simplify and evolve their increasingly complex IT environments to
職種 正社員 職務明細 About TCS Japan Tata Consultancy Services Japan (TCS Japan) is a global leader in IT services, consulting, and business solutions. We help our clients simplify and evolve their increasingly complex IT environments to
職種 正社員 職務明細 About TCS Japan Tata Consultancy Services Japan (TCS Japan) is a global leader in IT services, consulting, and business solutions. We help our clients simplify and evolve their increasingly complex IT environments to
職種 正社員 職務明細 The Red Hat Sales team is seeking a Partner Sales Account Manager to drive business growth with Global OEM (GOEM) partners in Japan. In this role, you will work closely with partners such